Technical Support Specialist Job in Konecranes

Role and Responsibility: Warranty and Non-Conformity Cases- Back Office Support from Pune Head Office Technical Support and Continuous Improvement in Technical breakdown and issues. Person will provide technical support to service team as and when required. If required visit the site for further support. RCA (Root Cause Analysis) and Report Preparation Troubleshooting during breakdowns Travelling to sites as & when required Interacting with cross functional team like Branch Service Team, Engineering, Factory, Global Technical team, and Suppliers Technical Training Customer and Internal. Person will provide customer training on maintenance and operation as and when required. Working at Height Knowledge & Experience Required: Variable Frequency AC Drives and AC Motors Electrical and Electronic devices like Load cell, encoders, switches, sensors, MPCB, Relay/Contactors Crane Application- Experience in crane industry is mandatory. Brakes Thruster/DC Disc Brakes. Gear box, Wire Ropes, Drum, wheels Awareness of ISO 14001 & 45001 Standards Industry: Preferably Crane manufacturing/Service OR Internal Konecranes & Demag Work Environment (Office/Site): Office and Site Interaction Profile: Technical Support Specialist Engineering, Factory Global Techncial Sup Team Finland and Germany Internal (branch)and External Customers