Business Development Representative Job in Kore.ai

Job Opening: Business Development Representative

Location: Hyderabad | Full-Time

About Kore.ai

Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai s no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from various industries such as banking, insurance, healthcare, telecom, retail, and manufacturing, serving over 100M consumers and 500,000+ employees worldwide.

With billions of interactions automated using our AI-powered technology, we have saved over $500M for these companies. Our product portfolio includes SmartAssist (AI-first cloud contact center as a service), BankAssist (AI-powered virtual assistant for retail banking), SearchAssist (AI-first conversational cognitive search engine), and workplace experience optimization solutions covering HR Assist, IT Assist, and WorkAssist.

Kore.ai is recognized as a leader by top industry analysts like Gartner, Forrester, IDC, ISG, and Everest. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, and has offices in India, the UK, Germany, Korea, and Japan. With a fast-growing team and $73.5M in Series C funding, we are on a mission to push AI innovations to the next level.

About the Role

We are looking for a Business Development professional with experience engaging with VP and C-Level Executives. Your role will involve navigating existing customer relationships and identifying new sales opportunities through referrals, phone outreach, LinkedIn, and email campaigns. As the first point of contact with prospects, the ideal candidate will excel in researching leads, nurturing relationships, and navigating through customer accounts to find new opportunities.

Key Responsibilities

• Lead Generation: Use LinkedIn, email, and phone calls to generate new sales opportunities by engaging with CXO/VP-level contacts in the North American enterprise segment.
• Consultative Conversations: Identify prospects needs and recommend appropriate products/services through consultative conversations. Conduct deep account research to identify economic and functional buyers.
• Relationship Building: Build long-term, trusting relationships with prospects to qualify leads as sales opportunities through a repeatable nurture motion.
• CRM Management: Accurately update and maintain HubSpot CRM and other marketing systems.
• Discovery Meetings: Set up discovery meetings between customer contacts and sales executives to further discuss business opportunities.

Qualifications & Experience

• Experience: 2 7 years of business development or inside sales experience, with a proven track record of setting up discovery calls and generating qualified opportunities.
• Communication Skills: Strong communication skills via phone and email, with the ability to engage prospects effectively.
• Problem-Solving: Creative problem-solving approach and strong analytical skills.
• Market Experience: Experience working in the North American market, preferably in the SaaS, CX, or EX space.
• Sales & Marketing Knowledge: A strong understanding of both the sales and marketing funnel.
• Shift Flexibility: Open to working in North American shift timings.
• Proficiency in Tools: Proficiency with HubSpot CRM or similar tools such as 6Sense, Outreach.io, Loom, Orum, etc.

Education Qualification

Bachelor s or Master s in Business Administration (or equivalent).

Why Join Kore.ai?

• Be part of a fast-growing leader in the AI space, helping global enterprises deliver world-class customer and employee experiences.
• Work with cutting-edge technologies in an innovative and collaborative environment.
• Contribute to the expansion of Kore.ai s enterprise customer base, helping drive AI adoption across industries.
• Develop your skills and grow professionally in a dynamic, fast-paced organization with a strong vision for the future.

About Kore.ai

Kore.ai is an AI-powered platform that enables businesses to create conversational AI applications, improving customer experience and employee productivity. We are a fast-growing, innovative company with a global presence, supporting clients across multiple industries. Join our team and be a part of revolutionizing enterprise automation and customer service with AI.