Operations Manager Job in Krittya

Role Overview:

Were looking for a proactive, detail-oriented Operations Manager who can take charge of daily operations and drive organizational efficiency. From streamlining internal processes to managing resources, vendors, and timelines, youll play a critical role in scaling Krittyas operations. If you thrive in dynamic environments, love solving operational bottlenecks, and want to be part of a fast-growing startup, this role is for you.

Key Responsibilities:

Oversee daily operations and ensure smooth workflow across all functions.

Design, implement, and optimize processes for better productivity and accountability.

Coordinate between teams (marketing, content, design, client servicing) to ensure timely deliverables.

Manage vendors, contracts, and third-party service providers.

Monitor budgets, allocate resources, and track multiple ongoing projects.

Build dashboards and KPIs to track performance and operational efficiency.

Assist the leadership team with strategic planning and execution.

Train, mentor, and support junior staff/interns to strengthen the team.

Solve operational bottlenecks and handle client escalation issues effectively.

Foster a professional, collaborative, and growth-oriented work culture.

Able to collaborate with multiple departments and have good communication skills