Product Analyst Job in Limechat

Job Title: Product Analyst

Location: Bengaluru, India

Company: LimeChat

About LimeChat

LimeChat is transforming how businesses engage customers through human-level AI on WhatsApp. As part of Y Combinator's W21 cohort, we support over 300 top brands like HUL, ITC, Wow Skin Science, and Piramal Health. Our Gen AI agents are driving millions of interactions daily, now expanding into high-stakes sectors like BFSI, Healthcare, and Retail.

At LimeChat, we operate like an elite sports team driven, mission-focused, and constantly raising the bar. If you re passionate about data and want to make a measurable impact in a high-growth AI startup, this is your moment.

About the Role

We're looking for a Product Analyst who will turn complex product data into clear, actionable insights. This role offers end-to-end ownership from designing metrics and running experiments to influencing roadmap decisions.

You'll work closely with PMs, engineers, and designers to guide product development and help answer tough questions through data. If you're experienced in analytics, crave ownership, and thrive in fast-paced environments, we want to hear from you.

Responsibilities

Product & User Analytics

• Map user journeys to uncover friction in activation, engagement, and retention.
• Run deep-dive analyses: retention curves, funnel breakdowns, cohort analysis.
• Design, execute, and analyze A/B tests to validate hypotheses.
• Create lightweight forecasting models for revenue and payback predictions.
• Collaborate with PMs to define and track North-Star and supporting metrics.

Self-Serve Insights

• Build and manage Metabase / Looker dashboards for internal teams.
• Automate reporting for product reviews and roadmap discussions.
• Maintain clear documentation of metrics, definitions, and data models.

Cross-Functional Collaboration

• Share insights with Growth and CS teams to help drive upsells and prevent churn.
• Partner with Engineering on event tracking and data QA.
• Support executive reporting by prepping investor decks and board metrics.

What We re Looking For

Must-Haves

• 1 2 years in a product analytics, growth analytics, or product ops role.
• Strong hands-on SQL skills and experience with a BI tool (e.g., Metabase, Looker, Power BI).
• Comfortable turning ambiguous product questions into clear metrics and explanations.
• Solid understanding of core metrics like DAU/WAU/MAU, retention, LTV, CAC, payback.
• Proactive, detail-oriented, and highly outcome-driven.

Nice-to-Haves

• Experience with SaaS or B2B analytics, especially in chatbots or CX automation.
• Exposure to Python or R for deep-dive analysis or ML experimentation.
• Understanding of financial metrics and product-led revenue dashboards.

Perks & Benefits

• Unlimited PTO & sick leave
• Free lunch and snacks
• Subsidized fitness membership
• Pet-friendly office
• Annual team retreat

Why Join Us?

You won t just be running dashboards you ll be shaping product decisions, owning metrics end-to-end, and influencing the roadmap of an AI company at the cutting edge of conversational commerce. This is a career-defining opportunity to grow fast, work with a high-caliber team, and make measurable impact at scale.

Ready to turn numbers into product wins? Apply now and be a part of LimeChat s AI revolution.