Pre-sales Executive Job in Livspace
Pre-sales Executive
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
As Pre Sales Executive, you will:
Reach out to prospective customers basis the lead given to him by CM; strictly follow SLAs
Briefly communicate about Livspace & herself
Understand the scope of project
Ability to identify FHD & KNW kind of projects
Schedule the briefing call with a DP through canvas, CM should assign a DP based on availability
Follow-up with cx and make sure the call happens on scheduled time
Target to schedule BC with DP (50% of GM assigned)
Follow-up to get floor plans or help in fetching one from internet
Ensure that proposals are presented on time
Feedback from customer on proposal
Deactivation retargeting, understand the reason behind customer not choosing to work with us & if it can be resolved
Who you are:
You earned a degree
Ability to educate the customer about the benefit of choosing Livspace over competitors
Strong persuasion skills
Excellent communication skills
Ability to collate basis requirement post the call with the customer
Preference of candidates who have worked in customer facing roles / inside sales roles as the role would involve high degree of customer interaction
Ideal experience 2-5 years
You know your way around these:
first calls within 5 mins of lead creation
Avg. first response time.
BC done.
Proposal Presented
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