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BriefCase

Dispatch Coordinator Job in Logistics

Dispatch Coordinator

Logistics 4+ weeks ago
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Job Summary
  • Communicating with drivers and responding to their queries (via phone, email) in a professional and timely manner.
  • Track and trace large volume of customer orders.
  • Entering, updating and processing orders/shipment details on various interfaces.
  • Handle driver complaints and provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution.
  • Ensure and confirm pickup and delivery appointments for drivers.
Experience Required :

0 to 5 Years

Vacancy :

2 - 4 Hires

Skills Required :

Customer Service Skills, Administration & Trainning, Microsoft Excel, Email Handling, Calling, Customer Services

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