BriefCase
BriefCase

Customer Support Advisor Job in Maestro Placement Consultancy Services

Customer Support Advisor

Maestro Placement Consultancy Services 4+ weeks ago
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Job Summary
  • Manage all customer interactions as rostered within parameters
  • Demonstrate ownership on calls when contacted by customer
  • Respond to all customers in appropriate tone and language
  • Offer a solution-based approach for all customer interactions
  • Educate the customer at every given possible opportunity
  • Ensure updation of product, system, process and policy knowledge
  • Adhere to rostered timing, scheduled shifts and activities
  • Capture customer details and data relevant to the call or service
  • Resolve customer queries within agreed timelines
  • Manage outbound campaigns as per business requirement
  • Increase, develop and retain customer base through relationship building and service
  • Follow all contact center policies, procedures, code of conduct and legislative requirements

Qualification :
10 + 2 / Graduation degree in any discipline
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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