L2 Support Engineer (capital Markets) Job in Magicfinserv
L2 Support Engineer (capital Markets)
Magicfinserv
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
Job Summary
- Handle tickets from the L1 team
- Work with global customers to resolve their L2 application issues
- Work on high availability production system on cloud & non-cloud environment
- Handle incident & problem management
- 2+ years of experience in L2 Application Support
- Experience in handling Customer Tickets
- Experience in L2/L3 Analysis of the issues
- Maintain SLAs in 24*7 operations mode
- Experience in Incident Management
- Strong experience of RDBMS (SQL / Oracle)- writing queries
- Experience in Scripting Language- PowerShell / Shell / Bash
- Good Communication Skills
- Good Analytical skills
- Experience on AWS Cloud
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