Works Manager Job in Mahindra First Choice Services

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Works Manager

• Experience: 7 - 8 Years
• Post: 2 Vacancies
• Location: Siliguri , West Bengal

Job Description:

Manages and motivates all services staff and other personnel involved in delivering high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve targets.

Candidate Profile

• 10+ years experience in managing an automotive workshop, particularly attached to a dealership.
• Education Qualification: Diploma in Automobile Engineering / Diploma in Mechanical Engineering / ITI
• Familiarity with Multibrand vehicles (Mahindra, TATA, Maruti, Hyundai).
• Automotive systems (vehicle layout, function and location of parts).
• Knowledge of mechanical issues, warranties, service and general repairs.
• Technically competent with ability to train others.
• High integrity and professionalism.

Job Responsibilities

• Responsible for the revenue generation of the workshop.
• Timely completion of work and keeping the productivity/efficiency of the workshop high.
• Quality of Work: Ensure FTR (First Time Right) in the workshop.
• Ensure facility upkeep and availability of all tools and equipments.
• CSI: Improvement, or any other customer satisfaction related scores.
• Initiate housekeeping, safety and security procedures that result in a safe and attractive work environment.
• Ensuring good work environment & engaged workforce by activities & celebrations.
• Train manpower and hire contract workers as and when required.
• Maintain workshop equipment in effective and safe working condition.
• Daily MIS updating.