BriefCase
BriefCase

Executive/assistant Manager Sales Closing Job in Mahindra World City

Executive/assistant Manager Sales Closing

Mahindra World City 4+ weeks ago
Apply Now
Job Summary

Position: Executive / Assistant Manager Sales Closing

Location: Mumbai

Department: Sales

Job Purpose

To drive revenue generation by effectively managing and converting leads from various sourcing channels into successful bookings through an exceptional sales experience and customer engagement.

Key Responsibilities

  • Welcome and engage customers during walk-ins with impactful audio-visual presentations and project showcases.
  • Conduct site visits with potential customers and address their questions effectively.
  • Capture customer details accurately in data sheets and update them in Salesforce (SFDC).
  • Follow up proactively with prospects to progress leads toward closure.
  • Address and resolve on-site customer concerns such as parking allocation, site access, construction queries, and coordinate with project teams as needed.
  • Lead price discussions and negotiations to close bookings.
  • Generate and process sales orders post-deal closure.
  • Ensure a seamless handover of customer details and booking documentation to the CRM team.
  • Collaborate closely with the CRM team to address any post-booking customer issues or requirements.

Performance Indicators

Individual Accountability

  • Adherence to sales SOPs and processes
  • Execution and participation in BTL (Below the Line) marketing activities

Shared Accountability

  • Customer satisfaction scores
  • Net sales generated

Key Stakeholders

External

  • Customers
  • Channel Partners

Internal

  • Sourcing Teams
  • CRM Team
  • Pre-Sales & MIS Team

Functional Competencies

  • Strong understanding of structured sales processes (SOPs)
  • Market and competitor awareness
  • Effective presentation and negotiation skills
  • In-depth product knowledge
  • Stakeholder coordination and communication

Mahindra Leadership Competencies

1. Result Orientation with Execution Excellence

  • Consistently achieve targets with a disciplined and process-driven approach
  • Exhibit accountability for performance and timely execution
  • Proactively adapt to ensure adherence to standards

2. Customer Focus

  • Understand customer needs deeply and address them proactively
  • Own the customer experience from first interaction to handover
  • Deliver service that builds trust and long-term satisfaction

3. Weaving Passion & Energy at Work

  • Show enthusiasm and drive in customer engagements
  • Collaborate effectively with diverse teams and individuals
  • Embrace innovative ways of working and problem-solving

Qualifications and Experience

Education:

  • Graduate in any discipline (MBA preferred)

Experience:

  • 2 5 years of relevant experience in sales, preferably real estate or high-involvement purchases

Qualification :
Graduate in any discipline (MBA preferred)
Experience Required :

2 to 5 Years

Vacancy :

2 - 4 Hires

Apply Now
Similar Jobs for you