BriefCase
BriefCase

Director - Client Services Job in Merilytics Inc

Director - Client Services

Merilytics Inc 4+ weeks ago
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Job Summary

Job description

The roles and responsibilities of Director of Client Services, fall under the three categories as defined below:

Lead the U.S. Operations:

  • Work closely with Senior Leadership team to set-up U.S. operations to complement internal offshore delivery operations
  • Provide critical oversight of engagements during initial ramp-up of newly acquired clients in the U.S.
  • Collaborate with internal offshore delivery teams to problem solve on the clients analytics problems and ensure senior level oversight of the delivery process for analytical solutions and actionable insights

    • Client relationship management:

  • Managing the existing client relationships by being an analytics thought partner to the client leadership, and also mentoring internal delivery teams
  • Identify opportunities for organic growth in existing client relationships, through strong delivery processes and engaging with leadership teams of clients

    • Business Development:

  • Managing potential new client leads (including origination of new leads), and working closely with the leadership team to actively manage the business development processes, leading to conversion and growth.
  • Manage the development of customized proposals and Statements of Work (SOW) to ensure conversion of leads to new client relationships
    • What are the pre-requisites and skillsets required to apply for this role?
  • Strong analytical reasoning skills and excellent problem-solving capabilities
  • Advanced communication capabilities, both written and verbal
  • Well-developed interpersonal skills for successful engagement with senior executives
  • 6-10 years of experience in Analytics and/or Internal and External consulting roles
  • MBA or master s degree in Mathematics, Economics, or other quantitative majors
  • Should have valid work permit in the U.S.
    •
    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

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