Sales Support Customer Experience Job in Mevive International

Designation:Sales Support Customer Experience, Executive

Employment Type:Full time

Experience:Freshers with Internship in Food industry.

Qualification:A Bachelor s degree in Food Technology/PG in relevant Field

Skills:

• Languages known English, Hindi and Tamil (Other southern Languages are added advantage )
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Proven track record of successfully meeting sales quota preferably over the phone
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress in soliciting customers.
• Basic computer skills, including Microsoft Word and Excel.

• Contact potential or existing customers to inform them about a product or service using scripts
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products and company.
• Meeting sales quotas.
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company s reputation
• Keep records of calls and sales and note useful information