Information Development Job in Micro Focus Software Solutions India Pvt. Ltd.

Job Description:

Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and/or visual product-related information hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing.

Education and Experience Required:

• Typically a First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 2-4 years related experience or an Advanced University degree and up to 2 years related experience or equivalent.
• Understand software and hardware technology area concepts and develops working knowledge of products/processes, applications and systems in assigned area of responsibility such as authoring tools and source management.
• Ability to operate in multiple disciplines (multi-platform products).

Knowledge and Skills:

• Existing product within a technology, or new product within a technology with supervision.