Account Manager /social Media Manager Job in Mindstorm

• Client interactions & Consulting
• Understanding the brand objectives v/s deliverables
• Creation of marketing plans & strategies to build the brands digitally
• Create slide decks & present to clients
• Creating influencer marketing plans along with finding relevant influencers and executing the campaigns
• Onboarding new clients & setting internal KPI s thereby streamlining operations
• Designing FAQ documents for ORM team & other process oriented flows.
• Assisting the management by managing brands and sharing updates on brand progress & if any road blocks

Management

• Working along side multiple teams (Content, Design, Performance, Media, Social, Developers & Translations)
• Optimise performance & improve efficiency for client s digital properties
• Crisis Management (may require execution for any role) requires availability to the client on weekends as the sole online decision maker (online-only)
• Team Management: Management of executive team members guidance, training, support & leadership

Auditing, Training & Guidance

• Guidance & Audit of Social, Campaigns, Web, Performance, Media, ORM & Enhancement for client accounts
• Training team members and assisting them to complete their tasks on time
• Ensure the team isn t overworked & managing internal stress
• Ideate & guide teams to create content which is drool-worthy

Business Development

• Assist on new brand pitches by contributing to slides that are presentable to clients (and not limited to internal use)