Identity And Access Management Engineer Job in Mindtree

Support the SailPoint IIQ service for WBG
System administration tasks include:
o Maintain the infrastructure with system patches and upgrade
o Troubleshoot and resolve SailPoint IIQ infrastructure related issues
o Work with application developers (workflow), application teams (DB, Web, and Server Admins), and Network and Security teams
o Engage with the SailPoint technical support, if necessary
Develop necessary scripts to produce specific SailPoint IIQ reports requested by service users
Support the AD FS and FIM services for Office 365 cloud messaging and SharePoint applications environments
Work with different project teams to understand their specific authentication and authorization needs and support them by integrating their applications with the available identity and access solutions
Evaluate and provide feedback on future authentication and authorization technologies
Assess and provide recommendations on their business relevance and deployment
Maintain the optimal performance of IAM infrastructure resources by monitoring and assessing hardware/software performance
Ensure that performance meets present and future business needs
Recommend changes/enhancements to improve system availability, reliability, and performance
Provide third-level engineering support for resolving client issues within an ITIL Methodology, including adherence to ISO20000 and ISO27001
Participate in data center load shift and disaster Recovery exercises
Review all system documentation to be delivered according to specified guidelines (e.g., Standard Operating Procedures)
Maintain technical documentation
Conduct regular or emergency maintenance or software upgrades following the formal change management process
Perform troubleshooting for security incidents that require software and network forensic analysis, in close collaboration with OIS and other ITS Shared Services teams
Define metrics to be used for management status and statistical reports
Provide on-going knowledge transfer to team members and clients on security products and standards