Supplier Experience Analyst Job in Mondelez
Supplier Experience Analyst
Mondelez
3 days ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Company Overview Mondelez International is a global leader in the snack industry, with iconic brands like Oreo, Cadbury, and Toblerone. We are committed to creating delicious moments of joy for people around the world. Mondelez is a company where you can grow your career, drive change, and be part of a team that s transforming the world of snacks. Role Overview We are seeking an experienced and talented individual to join our MDS (Mondelez Digital Services) organization as a Global Supplier Experience Analyst. In this role, you will provide functional and process expertise for Procurement Applications like SAP MM and Coupa, supporting the Supplier Tower team and partners. Your responsibilities will include supporting the design and improvement of procurement systems and working collaboratively with various stakeholders on system functionality, testing, and process improvements. Key Responsibilities 1. Procurement Application Expertise Provide functional expertise on SAP MM and Coupa, working with the business to create Business Requirements Documents for developments required to meet business needs. Partner with Supplier Experience System Process Experts for solution design to improve end-user satisfaction by incorporating value-added features. 2. System Integration & Testing Advise on system integrations (APIs, CSV file transfers) with other systems, RPAs, and digital platforms. Support the business with scope definition, estimation, and execution of testing for SAP MM and Coupa developments and integrations. Collaborate with the Application Development Factory (ADF) and Coupa System Administrators for defect resolution during testing. 3. Project Delivery & Support Represent the Supplier Experience team in the delivery of projects and upgrades, contributing to successful implementation. Provide guidance to the ADF teams during project delivery, ensuring all stakeholder requirements are met. 4. Continuous Improvement Share insights on improving procurement processes and technologies to enhance the user experience and satisfaction. Work collaboratively with other functions and stakeholders to drive system optimization and continuous improvements. What You Will Bring Procurement & Systems Knowledge Strong experience in procurement systems, particularly SAP MM and Coupa (configuration and application support). Knowledge of procurement processes including Source and/or Buy processes. Technical Skills Familiarity with SAP integration concepts, APIs, and hands-on experience with testing Coupa/SAP-MM developments and integrations. Experience in project delivery using Agile methodologies. Ability to manipulate and validate data in manual and automated systems (e.g., Excel). Collaboration & Communication Skills Strong communication skills (written and verbal) with the ability to collaborate effectively with other teams and stakeholders. Attention to detail and problem-solving skills, with a can-do attitude to drive projects to completion. Curiosity & Growth Mindset Passionate about technology and continuously learning new procurement technologies. Technically curious, resilient, and able to work through complex issues involving multiple interconnected systems. Opportunity for Growth This role offers the opportunity to grow into a System Process Expert position, where you will lead the development and enhancement of new processes and technologies, helping to improve user experience and satisfaction. Additional Information Relocation Support: Support is available for within-country relocation, and minimal support is offered for candidates voluntarily moving internationally through the Volunteer International Transfer Policy. Why Join Mondelez International? At Mondelez, you will be part of a team that drives innovation in the procurement space, works with cutting-edge technologies, and contributes to the continuous improvement of global systems. If you're eager to take your career to the next level while making an impact on the world of snacks, this role is a great fit for you.
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