Workplace Operations Coordinator Job in Mongodb

Workplace & Transport Coordinator

Location:

Gurugram, India

About MongoDB

MongoDB empowers innovators to create, transform, and disrupt industries by unlocking the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available across 115+ regions on AWS, Google Cloud, and Microsoft Azure. With offices worldwide and 175,000+ new developers signing up each month, we help organizations modernize legacy workloads, embrace innovation, and build AI-powered applications.

Position Overview

This is a dynamic role requiring proactive problem-solving, multitasking, and a commitment to maintaining a world-class workplace. You will work alongside a strong local and global team, including the Workplace Manager, Transport Coordinator, and Workplace Coordinator, to create an engaging and efficient office environment.

Key Responsibilities

Workplace Operations & Facility Management

• Maintain a safe, professional, and clean workplace, ensuring compliance with regulatory standards.
• Oversee Annual Maintenance Contracts (AMCs), ensuring timely renewals and service adherence.
• Conduct daily facility inspections, proactively addressing issues and maintaining high workplace standards.
• Collaborate with IT, HR, and local leadership on workplace projects, onboarding, and events.
• Track and resolve employee requests efficiently through the internal ticketing system.
• Support or lead facility improvement and expansion projects as needed.

Transport Coordination

• Assist the Transport Coordinator with daily operations, including shift coverage when required.
• Allocate transport, assign routes, and ensure smooth communication with employees and transport providers.
• Ensure strict compliance with company transport policies and employee safety guidelines.
• Collect and analyze feedback to drive continuous improvements in transport services.
• Maintain a seamless and reliable office commute experience for employees.

Vendor & Procurement Management

• Establish and maintain relationships with vendors for repairs, maintenance, and operational needs.
• Partner with Procurement and Finance teams to negotiate contracts and ensure timely payments.
• Manage purchasing databases to ensure budget adherence and process efficiency.
• Monitor vendor performance and project success rates.

Qualifications & Skills

• 4+ years of experience in workplace operations, facility management, and/or transport administration.
• Strong knowledge of hard services (HVAC, electrical, plumbing) and vendor management.
• Excellent problem-solving, organizational, and communication skills.
• Ability to prioritize tasks, deliver high-quality services, and collaborate across teams.
• Proficiency in MS Office and workplace management tools.
• Strong emotional intelligence to interpret and address workplace dynamics effectively.
• Adaptability and a proactive approach to operational challenges.

Success Metrics

• Positive feedback from local office leaders and stakeholders.
• Improved facility processes leading to enhanced employee experience and efficiency.
• A smooth, hassle-free office commute experience through optimized transport operations.

Why Join MongoDB?

We are committed to fostering a supportive and enriching workplace culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize our employees' well-being and growth.

Equal Opportunity & Accommodations

MongoDB is an equal opportunity employer and provides necessary accommodations for individuals with disabilities. If you require accommodation during the application or interview process, please inform your recruiter.

Join us in making an impact on the world with cutting-edge technology and innovation!