Saas Systems Administrator Job in Mri Software Llc

MRI Software is seeking a SaaS Systems Administrator to join our growing team in Bangalore, India! We are building a team of SaaS Systems Administrators to assist with the global SaaS services team.

RESPONSIBILITIES:

• Assist with the day to day operation and deployment of SaaS delivered services.
• Configure, maintain and support MRI applications using Microsoft Windows, SQL, Oracle, and other data center equipment in an environment requiring 24 X 7 uptime.
• Validate, correct, and maintain database backups.
• Install new software releases, patches and system upgrades.
• Manage and resolve monitoring and client escalations.
• Troubleshoot components of systems relying on proven techniques for IT data center analysis and evaluation.
• Follow change management procedures and maintain audit compliance.
• Create, update, audit and modify documentation as required.

• Excellent analytical and problem solving skills.
• Excellent interpersonal and professional communication skills.
• Strong time management and organizational skills.
• Ability to understand and articulate technical concepts and derive solutions.
• Ability to maintain a high level of confidentiality.
• Junior system administrator level understanding of Microsoft Windows and Oracle ecosystems required.
• Understanding of servers and their roles
• Understanding backup methodology (heritage backup systems as well as new backup systems)
• Understanding of Active Directory and Group Policy
• Understanding of RDS, Citrix, and web technology
• Understanding of the impact of troubleshooting and break/fix resolution steps, such as restarting services, IIS, AV services, etc
• Proficiency in server, storage and virtualization standards, techniques and tools.
• Experience with using query expressions to diagnose or resolve routine issues.
• Knowledge of Windows scripting (PowerShell), VMware, SharePoint configuration, SSRS configuration, SaaS models and large-scale, distributed web architectures utilizing SaaS technologies is a plus.