Inside Sales/tele Sales Job in Mtap Technologies

Job Title: Inside Sales Representative

Location: Gurugram

Experience: 2 Years

No. of Positions: 2

Roles & Responsibilities

Customer Engagement & Lead Generation

• Communicate with potential customers via outbound calls and follow-ups.
• Understand customers' needs and identify sales opportunities.
• Answer queries and provide additional information through emails and calls.
• Research and qualify new leads to expand the customer base.

Sales & Product Presentation

• Keep up with product/service updates to effectively pitch to customers.
• Explain and demonstrate product features and benefits.
• Stay informed about competing products and industry trends.
• Upsell and cross-sell relevant products and services.

Target Achievement & CRM Management

• Maintain and update a database of current and potential customers.
• Work towards achieving sales targets and closing deals.
• Ensure proper use of CRM tools (e.g., Salesforce) for tracking customer interactions.

Requirements

Must-Have:

• Previous experience in an outbound call center or sales-related role.
• Proficiency in Microsoft Office and CRM software (e.g., Salesforce).
• Strong verbal and written communication skills.
• Excellent phone etiquette and cold calling skills.
• Ability to multitask and stay organized.
• Strong customer service and sales skills.
• Ability to meet and exceed sales targets.

Good to Have:

• Experience in B2B or B2C sales.
• Prior exposure to inside sales in tech, SaaS, or similar industries.

Join our sales team and help drive business growth!