Customer Care Executive(only Females) - Odisha - Aska, Jharsuguda Job in Muthoot Group

Greetings!!!

It is a great opportunity for freshers to start your career and for experienced candidates to excel in your career and upgrade skills.

ABOUT MUTHOOT GROUP: The Muthoot Group is a flourishing business empire that has pervaded into each and every big & small town of the country, is home to 20 diversified divisions and 5000 plus branches with a global presence and having 30,000 employees strong workforce. Over 2 Lakh customers visit The Muthoot Group branches every day. The Group has served over 48 crore customers (including repeat customers) till date.The Group recently celebrated 132 years of unblemished business excellence lending services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country.

WEBSITE: www.muthootgroup.com

INTERVIEW DETAILS AND JOB DESCRIPTION ARE GIVEN BELOW:

Criteria for Customer Care Executive: -

- Females Only

- Must be a Graduate-Regular

- Age upto 30 years

- Local candidates preferred

- Smart, sales oriented and confident candidates preferred

JOB DESCRIPTION FOR CCE (Customer Care Executive)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporates and institutional clients to promote gold loan proposition.

Handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches.

Locations: Odisha-Aska, Jharsuguda

Salary: - Best in industry+ Incentives + other perks

Interested candiates may forward your updated resume to below mentioned mail ID for online interview process:

Email Id: [email protected]

Contact number: 8129586488