Technical Support Job in Netventure Digital Solutions Pvt. Ltd.

Technical Support

Apply Now

Save Job

Job Summary

We are looking for a proactive technical support candidate to join our team.

Responsibilities:

Provide Chat / Email based support.
Resolve all pre-sales and post-sales customer queries on-time.
Delight customers by assisting them with their queries regarding the product.
Analyze and understand a problem from the customer s point of view.
Take the role of a consultant in evaluating customer s requirements and map it to product features.
Configure the product on behalf of customers based on their requirements.

Requirements:

Minimum 1 year experience in the software/tech industry.
Hands-on experience with configuring software products.
Customer-centric orientation with strong written communication skills (written and verbal).
Analytical, problem-solving, and troubleshooting skills.
A technical background, preferably in software engineering.

Experience Required :

Minimum 1 Year

Vacancy :

2 - 4 Hires

Apply Now

Save Job

To Receive email alerts for similar jobs

Similar Jobs for you

Apply for jobs

Create Profile

Schedule Interview

Get Hired