BriefCase
BriefCase

Customer Support Executive- It Support Job in Nspira Management Services

Customer Support Executive- It Support

Nspira Management Services 4+ weeks ago
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Job Summary About Us: Nspira, a parent company of the Narayana Group, is a leader in education across Asia, offering world-class academic experiences to over 6,00,000 students across 23 states in India. With a dedicated workforce of 50,000+ employees, we are committed to setting new benchmarks in the education industry. Our family of institutions includes over 300 schools, junior colleges, and professional colleges. Key Responsibilities: Provide IT support for the department, assisting with software-related issues. Take responsibility for managing calls to both internal and external stakeholders. Address and resolve concerns by offering actionable inputs and solutions. Collect necessary information from students, parents, and other relevant parties as required. Resolve queries promptly, providing solutions tailored to the immediate needs. Maintain an organized database of all information related to the assigned branch. Collaborate with the IT department to support and resolve technical queries. Desired Candidate Profile: Intermediate or any graduate degree. Proficiency in English (Fluency in one of the following languages is also required: Bengali, Kannada, Tamil, Hindi, or Telugu). Flexibility to work 6 days a week from the Gachibowli office, Hyderabad. Passionate about customer relations and resolving queries efficiently. Strong multitasking and organizational abilities. Good communication skills with a solution-oriented mindset. What We Offer: Salary: Competitive salary as per market standards. Career Path: Opportunities for career growth and development. Corporate Exposure: Experience working in a dynamic corporate environment. Personality Development: Comprehensive training and growth opportunities. Leadership Opportunities: Potential to take on leadership roles as you grow within the company. What You Can Bring to the Role: A passion for your job and a desire to provide excellent support. Strong multitasking abilities and attention to detail. Team-oriented, with excellent communication and interpersonal skills. A winning attitude, with a hunger for learning and a willingness to take on challenges. A strong sense of responsibility and integrity in your work. Employee Progression: We are dedicated to staff development and promote internally whenever possible. Many employees have been with the organization for 20 30 years, growing into diverse roles and responsibilities across the company. If you are enthusiastic about IT support, customer relations, and working in a fast-paced, growth-oriented environment, we invite you to apply!
Qualification :
Intermediate or any graduate degree.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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