Sr.csa (customer Sales Associate) Job in Omiz Solutions Pvt. Ltd

Sr.csa (customer Sales Associate)

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Job Summary

Sr.CSA (Customer Sales Associate)

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer s understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Skills and Qualifications:

Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking

Experience Required :

Fresher

Vacancy :

2 - 4 Hires