Team Leader (tl) Bpo Job in One Point Business Solution

Team Leader (tl) Bpo

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Job Summary

We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential.

Team Leader Responsibilities:

  • Managing the day-to-day activities of the team.

  • Motivating the team to achieve organizational goals.

  • Developing and implementing a timeline to achieve targets.

  • Delegating tasks to team members.

  • Conducting training of team members to maximize their potential.

  • Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

  • Conducting quarterly performance reviews.

  • Contributing to the growth of the company through a successful team.

  • Creating a pleasant working environment that inspires the team.

Team Leader Requirements:

  • Graduate from recognized university.

  • Minimum of 1-2 years experience in similar role.

  • On-the-job training.

  • Excellent communication skills.

  • Confidence and skilful negotiating skills.

  • Computer literate and strong knowledge of Call Centre applications.

  • Strong organizational skills to give the team direction.

Salary:

25K - 35K

Shift Timing:

6:00 am 3:00 pm

Job Location:

Thane, Wagle Industrial Estate, Maharashtra

Experience Required :

1 to 2 Year

Vacancy :

2 - 4 Hires

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