Customer Service Executives (inbound) Job in Onsitego

Summary:

The Customer Service Executives needs tointeract with the customers to handle complaints, process orders, and provide information about the organization s products and services.Their primary job is to address customer issues and resolve them in a timely and efficient manner.

Description:

• Good Communication Skills.
• Candidates comfortable with taking 120+ calls in a day to apply.
• Responsible for inbound calling.
• Understands the query and resolve them within the defined TAT
• Contributes to team effort by accomplishing related results as needed .
• Processes customer requests in a timely and accurate manner.
• Responsible to follow up with customers to ensure their needs and expectations are satisfied
• Must have minimum 1 year of experience in handling inbound calls.

Key Qualifications:

• High school diploma or equivalent required; bachelor s or associate s degree a plus