Escalations Executive Job in Onsitego

Summary:

As an Escalation Specialist, you will be responsible to ensure timely action on escalated tickets while working closely with the Leads to achieve specific goals.

Description:

• Should be able to analyze issues of customers & provide solution ensuring customer satisfaction
• Customer support to all Escalated Calls.
• Should be able to manage relationship with Customers.

Key Qualifications:

• Candidate Should have min 4 years of experience in Customer service.
• Should have experience in handling escalations.
• Male Candidates preferred.