System Admin Fresher Job in Optisol Business Solutions

Experience: Fresher
Salary Range: Upto 1.8 LPA

We are a tribe of happy people obsessed with customer success
Sample our work culture at Life at OptiSol Portal https://culture.optisolbusiness.com

Roles and Responsibilities:

• Perform system maintenance as per given schedule, system performance tuning.
• Coordinate with hardware and software vendors on service level issues.
• Ensuring routine processes are documented and kept up to date.
• Time sheet updation, updating each ticket status in Ticketing Tool, Audit documents update.

• Maintaining Asset Inventory.
• Perform L1 network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
• Provide technical support and troubleshoot user & client-related issues (Hardware, Software, Applications) through direct/remote & resolve them within SLA.
• Monitor performance and ensure system availability and reliability.
• Communicate with other IT personnel for problem resolution.

• Must be able to provide after-hours on-call support.

Technical Skills:

• • Must have knowledge of Computer Hardware/Software/Mac.
  • Good knowledge of LAN/WAN networks, TCP/IP protocols, network technologies,
  • Knowledge in managing office 365 Apps (outlook, office, SharePoint, and MS Teams).
  • Knowledge in Installing and configuring new hardware and software installation and replacement.
  • Knowledge in handling ISP line, EPABX, CCTV and Access control devices.
  • Knowledge about Proxy and VPN technologies.