Sr. Network Operations Engineer Job in Oracle India

Job Description: Network Operations Engineer - Oracle Cloud Infrastructure (OCI)

Career Level: IC3

Experience: 6+ years in network-related experience

Overview:

We are looking for a skilled Network Operations Engineer to join our team and play a critical role in supporting and maintaining Oracle's global cloud computing environment, specifically Oracle Cloud Infrastructure (OCI). This role involves monitoring and resolving network incidents, conducting root cause analysis (RCA), and automating network tasks. As part of the OCI Global Network Operations team, you will work with a world-class team to ensure the reliability and performance of Oracle's network infrastructure, supporting millions of servers across a global network.

Key Responsibilities:

Incident Management & Troubleshooting:

• Identify actionable incidents using monitoring systems, troubleshoot network events, and escalate as needed.
• Participate in major event/incident calls, using technical and analytical skills to resolve network issues affecting Oracle customers/services.
• Handle faults and escalations by identifying, responding to, and resolving network faults in OCI s systems, liaising with 3rd party suppliers and stakeholders.

Automation & Scripting:

• Leverage automation to streamline network management tasks and develop scripts for routine processes.
• Assist in executing network changes in accordance with Oracle s change management processes.

Collaboration & Documentation:

• Collaborate with network engineers, system administrators, and other technical teams to ensure smooth operations.
• Contribute to documentation such as runbooks, operation guides, and technical documentation.
• Assist in onboarding new team members and share best practices.

Operational Support & Planning:

• Participate in network lifecycle management, including design, deployment, and operations of OCI s network infrastructure.
• Support network solution design reviews and provide feedback during project planning and execution.
• Provide break-fix support for network events, troubleshoot network alerts, and perform root cause analysis as necessary.

Event Management:

• Monitor network events using tools and coordinate with onsite support teams and vendors.
• Manage incidents and tickets, escalating or resolving network issues in a timely manner.

Shift Work & On-Call Support:

• Work in rotational shifts to ensure 24/7 network operations support. Provide on-call support as needed.

Technical and Professional Requirements:

Network Protocols & Technologies:

• Strong experience with networking protocols such as BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, MPLS.
• Experience with VPNs, SSL, and other network security technologies.
• Hands-on experience with Juniper, Cisco, Arista switches, and Ethernet hardware (Broadcom/Mellanox).

Automation & Scripting:

• Experience in scripting and network automation using tools like Python, Puppet, and Ansible.
• Exposure to network automation and configuration management tools.

Experience in Large Scale Environments:

• Previous experience working in large ISP or cloud provider environments, handling enterprise-level infrastructure supporting 24/7 operations.

Analytical & Troubleshooting Skills:

• Strong problem-solving and analytical skills to diagnose and resolve network issues efficiently.
• Ability to assess and prioritize network faults, leveraging monitoring tools to track incidents.

Certifications & Knowledge:

• Cisco and Juniper certifications (desired).
• Experience with network monitoring and event management tools.
• Exposure to cloud-based network infrastructure, particularly in environments like OCI.

Communication & Collaboration:

• Strong oral and written communication skills to interact with stakeholders, including engineers, vendors, and senior management.
• Ability to document network processes and troubleshoot effectively with internal and external teams.

Desired Qualifications:

• Bachelor s degree in Computer Science, Information Technology, or related field (preferred).
• 6+ years of experience in network operations or related roles.
• Familiarity with OCI s architecture and cloud technologies.

Work Environment:

• Join a global team that operates across multiple time zones, supporting OCI s extensive cloud infrastructure.
• Work in a fast-paced, collaborative environment where your contributions directly impact Oracle s network reliability and performance.

At Oracle, you will have the opportunity to leverage your skills to support a state-of-the-art global network infrastructure and work with a world-class team. If you are passionate about network operations, automation, and ensuring high-performance cloud environments, we encourage you to apply.