Customer Support Associates ( 5 People ) Job in Osm Guru

Customer Support Associate will have daily interaction with our clients to provide support for various queries they may have with our software.

Minimum Experience: 2 Years

Must Have Skills:

• Excellent communcation
• Fluent in Hindi & English
• Working knowledge of Microsoft Excel
• Typing Speed of minimum 30 Words Per Minute
• Outspoken personality ( someone who likes to talk with people )

Good To have Skills:

• Previous Experience with eCommerce Industry or processes like listings, order processing, etc.
• Experience with accounting software like Tally, Busy, Quickbooks, etc.

Job Duties:

• Understand OMSGuru platform and its functioning thoroughly
• Support our existing clients via Chat, Phone, Email & Tickets.
• Help onboard new clients onto our system