Business Manager Job in Pathfinders Healthcare Pvt Ltd

Pathfinders Healthcare Pvt. Ltd. is looking for experienced Business/Sales managers for managing their Patient Care Centers

suitable candidate should be a Graduate with at least 5 years of experience in the field of Pathology/Pharmacy. He should have a past experience of managing team of Phlebotomist, MR and Home Collection Executives

Being an experienced Sales manager and having Strong Customer management skill is an essential requirement.

Job Description

The position requires managing the Patient Care Center (PCC). Each centre will have a team of Phlebotomist, MR and Home Collection executives. The PCC operates as an independent unit supported by a Central Management team. The key responsibility of the Business Manager will be as follows:

• Responsible for day to day management of the Patient Care Centre (PCC) and operates as the Center Manager.
• Manage and mentor the PCC staff and the Home Collection Executives by being the point of escalation for any issues/concerns for the PCC
• Responsible for revenue targets for the PCC
• Quality Control and analyzing customer feedback for continuous improvement.
• Manage the Help desk function for the Customer, MR and the Home Collection Executives.
• Driving various customer initiatives like Health Camps through the MR and Home Collection Executives thereby contributing to the company s growth.
• Ensure timely Home sample collection through the Home Collection Executives and orderly submission of the samples to the Centralized Labs.
• Ensuring timely delivery of reports to the customer.