Senior Accounts Customer Support Executive Job in Pcb Power Market

Roles and Responsibilities

• Responsible to clear all dues outstanding from Customers.

• Build and promote strong, long-lasting customer relationships by partnering with them, understanding their needs and supporting them.

• Achieve growth and hit collection targets by properly managing follow up system

• Monitor performance of logistics partners in terms of tracking - Return Material Mechanism and return COD Acknowledgement

• Ensure to build system for timely payment update in our Portal, for payment received from any mode.

• Ensure to Provide eligible credit limit to customer with analysis of their Past Financial History.

• Effective communication with Customers and Technical Sales Support Team.

• Ensure to full fill customer requirement regarding customer statement of accounts.

• Monitor and analyse performance of customer 's payment and suggest improvements for the change of payment term to minimize risk.

Desired Candidate Profile

• Can Effectively Communicate in English.
• Candidate from thoroughly English background is more preferable.
• Basic accounting fundamentals should be clear
• Focused & Convincing ability
• Problem Solving Skill