Technical Sales Support Job in Pcb Power Market

Technical Sales Support

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Job Summary

Provide Pre-sales technical assistance, services and products education
.Work on sales support services and provide technical and commercial back up as required.
Support marketing activities by attending trade shows, conferences and other marketing events.
Generate and process new sales leads, inquiries and purchase orders as necessary.
Answer E-mails, Phone calls and chats from customers and deals with queries as they arise.
Follows up with customer to make sure that they are satisfied with a particular product or service.
Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
Deal with any customer complaints and resolves the issue as necessary.
Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery.
Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
Solicit cross-selling and up-selling opportunities within the customer care experience.Take the extra mile to engage the customer

Qualification :
Any Graduate in Any Specialization

Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

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