It Asset Management Analyst Job in Pearson

IT Asset Management Analyst

Description

Why Pearson

At Pearson, were committed to a world thats always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether its one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the worlds innovations, personal and global, large and small.

Pearson is optimizing its technology landscape, through consolidation of applications and their supporting infrastructure on to a small set of core platforms.? The inorganic growth of the company over previous decades, and lack of previous consolidation efforts, has created a regional model of supporting technologies.? Since 2014, Pearson has embarked on a core platform strategy to promote a consistent set of tools and business processes to support its mission of being the world's leading learning provider.

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Qualifications

Job Description

Provide overarching IT Asset Management accountability for all assigned software and hardware classes:

• Setup and configuration of software and hardware models in ServiceNow to support EUS (desktop) asset management processes and activities

• Request-to-Purchase pipeline:

• Monitor IT Compliance mailbox for new requests

• Maintain software asset (license) assignment to user/computer for EUS software licenses

• New software purchases

• License transfer requests

• Initiate SW install ticket/task to EUS in ServiceNow for new software purchases

• Delivery of software license keys to EUS for new installs

• Software license maintenance/support renewals

• Working with IT Fulfillment, IT Compliance and SMP - troubleshoot and resolve delays in the request-to-procurement pipeline

• Provide a central point of user administration for software vendor portals (Adobe, Sketch, Techsmith, JetBrains, etc)

• Creation of HW or SW Asset reports in ServiceNow to support IT Compliance and other ad-hoc reporting for Technology initiatives.

• Set up of maintenance contracts for IT Assets in ServiceNow.

• Monitor inbound API hardware asset population in ServiceNow (discovery, sccm, casper) and resolve any data quality issues

Primary Location: IN-IN-Noida

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 23, 2020

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 2010717

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.