Additive Inside Sales Job in Phillips Machine Tools

Position: Additive Inside Sales Executive

Location: Mumbai

Employment Type: Full Time

Experience Required: 3 5 Years

Industry: Additive Manufacturing / Industrial Equipment / Sales Support

Job Overview

We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you.

Key Responsibilities

• Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations.
• Track consumable usage and proactively follow up with customers to generate repeat business.
• Process customer orders efficiently while ensuring adherence to delivery schedules and specifications.
• Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required.
• Coordinate import activities:
  • Prepare and manage documentation
  • Ensure compliance with import laws and tariffs
  • Oversee customs clearance
• Work with logistics teams and customs brokers to ensure timely clearance of imported goods.
• Monitor inventory levels and anticipate demand to avoid shortages or overstock situations.
• Maintain comprehensive records of RFQs, quotes, orders, and supplier communications.
• Review and verify supplier invoices and match them with received goods for quality and quantity.
• Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively.
• Identify and implement process improvements to increase operational efficiency and customer satisfaction.

Required Skills & Qualifications

• 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors.
• Strong understanding of sales coordination, consumables tracking, and procurement processes.
• Experience with import procedures, documentation, and dealing with customs clearance.
• Excellent communication and negotiation skills.
• Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems.
• Strong attention to detail, with the ability to multitask and meet tight deadlines.
• Customer-first mindset with the ability to build and maintain professional relationships.

What We Offer

• Opportunities for career growth in industrial and additive manufacturing domains
• Supportive and collaborative team environment
• Exposure to global vendors, processes, and supply chain operations

Ready to grow your career in industrial sales coordination?

Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.