Senior Service Co-ordinator Job in Phoenix Medical Systems Pvt Ltd

EDUCATION:
? Any graduate

EXPERIENCE :
? Minimum 7 years in the service industry. Proficient in MS Word, MS Excel and PowerPoint.

LANGUAGE :
? Fluent in English and Hindi Must.

RESPONSIBILITIES
? Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.
? Coordinate, analyze and improve customer service functions to meet company goals.
? Should manage a team of co-coordinators effectively.