IT Security Administrator E2Zm4Wwgkw at Pierian Services jobs

Lead Network Administrator Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. Milestone has a 25-year history of supporting category-defining enterprise clients that lead the market. We specialize in solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. At Milestone, our culture is focused on employee empowerment, fostering collaboration, and supporting our team in achieving their full potential. We deliver both short-term and long-term value to our clients through innovative IT solutions and apply continuous service improvement to drive transformational benefits. With over 3,000 employees and 200+ clients worldwide, Milestone is committed to revolutionizing the way IT is deployed. Job Overview As a Lead Network Administrator, you will be responsible for supporting a customer by managing and administering their network infrastructure. This role involves the installation, management, and troubleshooting of networks and systems in alignment with the company's goals. You will ensure the security of systems, resolve network and system issues, and ensure users have authorized access and proper usage of network services. Responsibilities: Implement, manage, and solve infrastructure issues while providing technical advice to management. Lead, coach, and develop a team of Network Administrators, including hiring, retention, and performance management. Identify bottlenecks in team performance, guide engineers on technical and process improvements. Demonstrate excellent client management skills, handling major incidents, troubleshooting bridges, and meeting demanding SLA requirements. Draft monthly service reports for incident, change, and problem management areas. Create and implement Go-To-Green plans, focusing on actionability and results. Manage customer issues involving technical, process, and people management, ensuring dynamic resolution. What You Will Need to Succeed: 10+ years of related work experience in network administration. Experience managing a team of 3-4 network administrators. Expertise in the administration and maintenance of Cisco Layer 3 Ethernet switches. Extensive experience configuring and managing Cisco and Juniper switches. Expertise in configuring and troubleshooting Palo Alto networks and firewalls. Proficient in VPN and Site-to-Site connections, managing connectivity issues, and handling ISPs. Deep knowledge of LAN and WAN technologies, including TCP/IP, VLAN, VTP, RIP, STP, EIGRP, OSPF, IKE/IPSec VPNs, NAT, PAT, EVPN, and VXLAN. Experience configuring, planning, installing, maintaining, and optimizing network systems and applications. Ability to create network diagrams and "as-built" documents. Experience in using vulnerability assessment tools and remediating detected vulnerabilities. Proficient in network log capturing and analysis using tools such as Wireshark and SolarWinds. Ensure adherence to customer and SLA commitments, monitor ticket response times, and take actions to meet team targets. Collaborate and share knowledge with engineers and analysts. Experience with load balancers is a plus. Experience in infrastructure automation and using next-gen Palo Alto firewalls, IPSEC and SSL VPN technologies, and GlobalProtect is preferred. At Milestone, we offer a collaborative, inclusive environment that supports you in growing your career and achieving professional success. As a member of our team, you will have the opportunity to drive innovation, enhance IT systems, and make a significant impact on the success of our clients globally.

Job Title: Senior Cloud Engineer (Azure) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: Cloud Computing | DevOps | SaaS | Enterprise Tech About the Role We are looking for a Senior Cloud Engineer with hands-on expertise in Microsoft Azure to design, implement, and manage secure, scalable, and high-performing cloud infrastructure. You'll play a pivotal role in enabling cloud-native operations, optimizing costs, ensuring 24/7 availability, and driving automation across the cloud environment. This is an exciting opportunity for someone who thrives in a fast-paced, tech-first culture and is passionate about solving complex infrastructure challenges with automation, performance tuning, and cutting-edge DevOps practices. Key Responsibilities Design, build, and manage robust Azure cloud infrastructure for enterprise-grade applications. Implement and maintain CI/CD pipelines using Jenkins, Git, and other DevOps tools to support seamless software delivery. Ensure high availability, performance, and cost optimization of all Azure services and environments. Automate cloud provisioning and configuration using Terraform, ARM templates, Ansible, Azure CLI, and PowerShell. Troubleshoot system and network issues; conduct root cause analysis and apply long-term fixes. Set up monitoring and alerting systems using Azure Monitor, Nagios, and Graylog to maintain SLA uptime. Collaborate with engineering and product teams to ensure cloud architecture aligns with app design. Ensure compliance with cloud security policies, data governance standards, and disaster recovery protocols. Support containerization efforts using Docker and assist in Kubernetes environment setup (if applicable). Participate in rotational shifts to support a 12x7 production environment. Requirements Must-Have Skills 4 7 years of experience in Azure Cloud Engineering or related infrastructure roles. Deep understanding of Azure services (Compute, Storage, Networking, Security, RBAC). Strong scripting/automation skills in PowerShell, Bash, and Azure CLI. Experience with Terraform, ARM Templates, Ansible, or other IaC tools. Proficiency in CI/CD setup using Jenkins or similar. Familiarity with Linux environments, shell scripting, cron jobs, and server administration. Working knowledge of networking protocols and tools like Wireshark. Strong debugging and troubleshooting skills across OS, network, and app layers. Exposure to security tools such as HashiCorp Vault. Excellent communication and collaboration abilities. Education Bachelor s degree in Computer Science, IT, or related technical field. Preferred Qualifications Microsoft Certified: Azure Administrator Associate, Azure DevOps Engineer, or similar. Experience with Docker and Kubernetes container orchestration. Exposure to multi-cloud environments (AWS or Google Cloud) is a plus. Python scripting for automation is a plus. Shift Details 12x7 Support Model: Open to rotational shifts. 5 working days/week, 9-hour shifts. Work at the forefront of AI and SaaS innovation. Fast-track your career in a cloud-native, DevOps-first organization. Highly collaborative and energetic tech culture. Competitive compensation and performance-linked benefits. Be a key part of building scalable infrastructure for next-gen AI products. Apply today and become a core part of our engineering team driving global impact! Qualification : Bachelors degree in Computer Science, IT, or related technical field.

Company Overview: Thales, a global leader in aerospace and digital security, enables safe operations for two-thirds of aircraft worldwide. The company designs cutting-edge avionics, simulators, and in-flight entertainment systems while training the next generation of pilots for commercial and military applications. Thales India, present since 1953, operates in key sectors such as Defence, Transport, Aerospace, and Digital Identity & Security. With over 1,800 employees and offices across major cities like Bengaluru, Gurugram, Mumbai, and Pune, Thales has been a trusted contributor to India's technological growth. Position Summary: As an IT Administrator at Thales India, you will manage and support production servers and infrastructure, both on-premises and in the cloud. This role involves maintaining system lifecycles, ensuring robust backup and recovery strategies, and documenting critical processes. You will also collaborate with internal and external teams to implement secure, efficient solutions aligned with Thales' standards and market best practices. Key Responsibilities: Server and Infrastructure Management: Troubleshoot on-premises and cloud-based servers. Configure and maintain critical services such as DHCP, DNS, NTP, LDAP, SMB/NFS, and job scheduling. Ensure functional backup and recovery solutions. Provide advanced support for Microsoft Windows Servers and virtualization platforms like VMware. Cybersecurity and Compliance: Collaborate with security teams to meet cybersecurity and aviation standards. Implement and support solutions to comply with external audits. Project Support and Team Collaboration: Work with teams to test, integrate, and validate proprietary applications in various environments. Develop procedures, task lists, and training materials to align with market best practices. Documentation and Training: Create and maintain documentation for critical processes and systems. Train team members on troubleshooting, process improvements, and new technologies. Monitoring and Improvement: Analyze system trends to recommend cost and performance enhancements. Generate KPIs for higher management. Minimum Requirements: Technical Expertise: Advanced knowledge of Microsoft Windows Servers, VMware, AWS, and Azure. Experience with storage devices (e.g., MSA, 3PAR, Synology). Hands-on experience with GPOs, user management, and advanced system configuration. Problem-Solving Skills: Ability to analyze issues, develop solutions, and suggest improvements for cost-efficiency. Experience in troubleshooting proprietary solutions and infrastructure components. Qualifications: Bachelor s degree in Information Technology or 5+ years of experience in IT infrastructure. Soft Skills: Excellent organizational, documentation, and communication skills. Ability to work under pressure and meet deadlines. Preferred Qualifications: Certifications: ITIL v4 Foundations, MCSE (desired). Leadership and Negotiation: Proven ability to lead teams and negotiate effectively. Physical Requirements: Ability to lift up to 25 lbs and perform repetitive hand motions for extended periods. Proficiency in handling hand tools for PC component testing and replacement. Special Requirements: On-call availability for remote support during weekends and non-regular hours (pre-scheduled). Why Join Thales? At Thales, we don t just offer jobs; we provide CAREERS. With 80,000 employees across 68 countries, Thales enables mobility and career growth, fostering expertise across diverse domains. Embrace flexibility and innovation as part of a team driving global technological advancement. Great journeys start here apply now! Qualification : Bachelors degree in Information Technology or 5+ years of experience in IT infrastructure.

Designation: Windows Server Administrator Location: Chennai Experience: 1+ Year Qualification: Any Graduation Employment Type: Full-Time Job Summary We are looking for a proactive Windows Server Administrator to join our IT operations team. The ideal candidate will have 1-2 years of hands-on experience managing Windows Server environments, with solid expertise in Active Directory, DNS, IIS, Group Policy, PowerShell scripting, and system security. You will be responsible for maintaining, supporting, and enhancing our server infrastructure, ensuring its reliability, security, and optimal performance. Key Responsibilities Windows Server Administration: Manage and maintain Windows Server environments (2016, 2019, 2022). Perform routine monitoring, patching, and system updates. Troubleshoot server-related issues to minimize downtime and disruptions. Active Directory Management: Administer Active Directory: create, modify, delete user accounts, groups, OUs, and GPOs. Manage domain controllers and assist with domain migrations and replication. Implement and maintain Group Policy Objects for user and computer management. DNS and DHCP Configuration: Configure and manage DNS servers for network name resolution. Troubleshoot DNS-related issues and enhance DNS security. Support DHCP services for IP address management. Web Server Administration (IIS): Manage Internet Information Services (IIS) for web hosting. Monitor and troubleshoot IIS for performance, security, and availability. PowerShell Scripting and Automation: Develop and maintain PowerShell scripts to automate administrative tasks (user provisioning, server monitoring, reporting). Write custom scripts to improve system efficiency and security. Security Management: Apply security best practices to protect systems, networks, and data. Monitor security events, identify vulnerabilities, and conduct risk assessments. Support security audits, patch management, and compliance efforts. Backup and Recovery: Ensure regular backup procedures are followed and verified. Maintain disaster recovery plans and conduct periodic tests. Collaboration and Documentation: Collaborate with IT teams and departments on infrastructure projects. Maintain detailed documentation of server configurations, processes, and troubleshooting guidelines. Required Skills & Qualifications 1-2 years experience in Windows Server administration (2012/2012-R2/2016/2019/2022). Hands-on expertise in Active Directory, DNS, IIS, and Group Policy management. Proficiency in PowerShell scripting for automation and operational efficiency. Strong understanding of system security principles (patching, access control, vulnerability management). Familiarity with OS architecture and system components. Experience with server backups, disaster recovery, and high availability systems. Excellent troubleshooting and analytical skills. Good communication skills and ability to work collaboratively in a team environment. Qualification : Any Graduation

Job Title: AWS Administrator Location: Jaipur, Rajasthan Employment Type: Full-Time Experience Required: 3+ Years Position Overview: We are seeking a highly skilled and proactive AWS Administrator to join our IT infrastructure team in Jaipur. This role is focused on the deployment, management, and security of AWS cloud infrastructure to support critical business applications. The ideal candidate will have hands-on experience with Infrastructure as Code (IaC), container orchestration, and cloud security, along with a strategic mindset for optimizing and scaling cloud environments. Key Responsibilities: Design, deploy, and manage AWS infrastructure including EC2, VPC, S3, RDS, ELB, EBS, IAM, and more Manage IAM policies, roles, and users for secure access control Implement secure VPC architecture using NACLs, Security Groups, VPC Peering, and Transit Gateways Configure S3 buckets with lifecycle rules, versioning, replication, and encryption (KMS) Monitor performance and security using CloudWatch, CloudTrail, Config, GuardDuty, and AWS Backup Administer containerized applications using Docker and Kubernetes Automate provisioning and configuration with Terraform and CloudFormation Perform regular vulnerability assessments and security audits of AWS environments Set up and manage CI/CD pipelines for infrastructure and container deployment Support and troubleshoot microservices and distributed applications in production environments Maintain documentation (HLD, LLD) and change management processes Plan and implement disaster recovery, backup strategies, and region-based high availability Provide reports, incident documentation, and participate in regular scrums and stakeholder meetings Must-Have Skills: Deep knowledge of AWS Services: EC2, VPC, S3, RDS, ELB, IAM, KMS, SNS, SES, CloudWatch, CloudTrail, GuardDuty, DynamoDB, Athena, CloudFront, Backup, DocumentDB Proficiency in Linux administration (Debian/Ubuntu): User management, cron jobs, package installations, troubleshooting Solid understanding of cryptographic security principles Scripting skills in Bash or Python Hands-on experience with Infrastructure as Code: Terraform and CloudFormation Proficiency in containerization and orchestration: Docker, Kubernetes Good-to-Have Skills: Strong interpersonal and communication skills Experience working in Agile teams with regular scrum meetings and status reporting Ability to lead technical discussions and influence cross-functional teams Familiarity with compliance and regulatory standards for cloud infrastructure Strategic mindset for building scalable and resilient architectures Job Category: Cloud Infrastructure / DevOps Job Location: Jaipur, Rajasthan Job Type: Full-Time

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

Job Title: Junior System Administrator IT Location: Ratnagiri Job Type: Full-Time | Permanent Role Overview: As a Junior System Administrator IT, you will be responsible for managing and maintaining the organization s IT infrastructure to ensure optimal performance, reliability, and security. This role covers a wide range of responsibilities across desktop support, server and network administration, application support, and hardware maintenance. Key Responsibilities: 1. Desktop Support Install, configure, and maintain desktops, laptops, printers, and other IT equipment Install and configure operating systems with necessary hardening and patch management Implement software updates, upgrades, and patches Analyze new hardware/software requirements and coordinate with vendors for procurement 2. Application Support Provide technical support for enterprise software applications Troubleshoot and resolve application-related issues and user incidents 3. Server Administration Perform daily server monitoring, maintenance, and troubleshooting Manage routine data backups and restoration processes Monitor and maintain server room infrastructure 4. Network Administration Install, configure, and maintain network equipment including switches, routers, and firewalls Monitor and troubleshoot ISP performance and connectivity issues (ILL, MPLS, Broadband) Administer VPNs, firewall rules, and network security settings 5. System Administration Manage IT services including email, file sharing, enterprise applications, and security tools Address information security threats such as viruses, malware, and ransomware Maintain and manage endpoint security tools (Antivirus, DLP, etc.) 6. Hardware Maintenance Maintain and troubleshoot all IT hardware including servers, desktops, printers, UPS systems, biometric devices, and security systems 7. Incident Management & Escalation Escalate critical issues to vendors or higher-level support and manage follow-ups 8. Documentation & Reporting Maintain IT asset inventory and lifecycle records Document maintenance schedules, incident reports, RCA (Root Cause Analysis), and technical assessments Qualifications: Education: Bachelor s Degree or Diploma in Computer Science, IT, or a related field Experience: Minimum 4 years of experience in Desktop Support, System Administration, and Network Administration Technical Proficiency Required: Operating Systems & Services: Windows Server 2008/2012/2016/2019, Windows 11/10/8/7/Vista/XP Linux (RHEL, Ubuntu, CentOS) Active Directory, Group Policy, DNS, DHCP, FTP, SAMBA, IIS, File Servers, IMAP, POP, SMTP Microsoft Technologies: Microsoft 365, Teams, Skype, OneDrive, SharePoint, Office Suite, Access, SQL Server, MSSMS Networking: Firewall management, TCP/IP, IPv4/IPv6, routing, NAT, VPNs OF/RF/ILL/MPLS link setup, cable crimping, and punching Hardware: PC and server assembly and troubleshooting Maintenance of printers, UPS, biometric devices, and related peripherals Ideal Candidate Profile: Strong technical and troubleshooting skills Ability to work efficiently under pressure and meet deadlines Self-motivated, energetic, and passionate about IT infrastructure Excellent communication and interpersonal skills What We Offer: At our organization, we believe that a great job is not just about the work it's also about the environment. We offer: Competitive, best-in-class salary Social security benefits Paid leaves and an open, inclusive work culture Training and development programs for personal and professional growth A dynamic and collaborative work environment Qualification : Bachelors Degree or Diploma in Computer Science, IT, or a related field

Job Title: Linux System Administrator Location: Mumbai Employment Type: Full-Time Experience Required: Minimum 2 Years Salary: 7.5 LPA Position Overview: We are looking for a dedicated and knowledgeable Linux System Administrator to join our IT team in Mumbai. The ideal candidate will have at least 2 years of experience managing Linux-based systems, servers, and infrastructure in a production environment. Key Responsibilities: Install, configure, and maintain Linux servers and systems Monitor system performance, availability, and security Manage server updates, patching, and backups Troubleshoot and resolve system, network, and application issues Configure and manage services like Apache, Nginx, MySQL, FTP, SSH, etc. Implement system hardening, firewalls, and access control policies Automate routine tasks using shell scripting or other tools Required Skills & Qualifications: Strong experience with Linux distributions (Red Hat, CentOS, Ubuntu, etc.) Familiarity with system monitoring tools (Nagios, Zabbix, etc.) Proficiency in shell scripting (Bash, Python is a plus) Knowledge of networking protocols and security best practices Experience with virtualization and cloud environments is an advantage Ability to work independently and solve problems effectively Preferred: Linux certification (RHCSA/RHCE or equivalent) is a plus Experience with Ansible, Docker, or Kubernetes

JOB DESCRIPTION Role Sr Network Administrator We create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we re good at it. But now we want to be even better! We re looking for an experienced and passionateNetwork Administrator / Engineer for our Global IT Delivery Centre in India. We are already providing IT services and support to Alfa Laval companies around the world, and we are now expanding our operations to meet future demands. Alfa Laval has invested in a Global IT Delivery Centre in Pune with the vision to expand and deliver IT services as an extension to our global teams located in Sweden, Denmark and the USA. We focus on cost-effective solutions and improved performance to create a unique Alfa Laval experience! Who are we looking for We are looking for a new member for our Core IT & Infrastructure Operations team as Network Administrator to play a crucial role in monitoring, configuring, maintaining, and supporting an organization s Network Infrastructure platform. Your responsibilities will span technical acumen, customer service, and ensuring seamless access to tools and applications. You ll address any issues that arise within the platform, safeguard data, and support productivity and collaboration tools. We are looking for a Senior Network Administrator/ Engineer with 5- 7 yrs experience to develop and maintain functional and secure networks. In this role you will be responsible for supporting, configuring, monitoring and maintaining company Networks globally which are 24x7.Additionally You will mentor a team of engineers to troubleshoot and optimize our networks. In this role, you should have excellent problem-solving skills and thorough knowledge of network administration and architecture. If you re also passionate about Cisco Networking, we d like to meet you. Who are You A person with keen interest on Administration and Automation. Willingness to learn and adapt to changes in the Global Network Infrastructure ecosystem. Ability to find creative solutions to complex problems within Administration area. Contributing to the team s knowledge base and helping colleagues. Keeping detailed records of configurations, changes, and incidents. Requirements and Responsibilities What we need: Configure, install and integrate Cisco Network Switches (Cisco 9200, 93000), Access Points (9120) and other network devices. Monitor network performance and integrity. Fully support, configure, maintain and upgrade company s networks. Troubleshooting and resolving network issues, implementing security measures, and proactively optimizing network performance. Handle day to day LAN Connectivity. Resolve issues tiers of support have escalated by troubleshooting cloud, Global and local infrastructure. Automate tasks and monitor their effectiveness. Mentor team members on technical issues. Communicate with users when needed. Suggest improvements to network performance, capacity and scalability. Requirements and Skills: Graduate in any field. CCNA or CCNP certification Excellent Communication Skills i.e. Communication, collaboration, and curiosity is a must. What we expect: Graduate preferably in Computer Science, Engineering, or a related field. Industry-related experience as a Senior Network Engineer orNetwork Administrator Professional certification (e.g. CCNA, CCNP) Solid background in network administration and architecture In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF) Cisco Firewall and SD WAN knowledge is preferred. Experience with network diagnostic, monitoring and analysis tools (e.g. SolarWinds network tools) Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses. Solid understanding of network operating systems (Cisco IOS) Hands on experience in networking, routing and switching. Sharp troubleshooting skills Ability to work independently. Great at organizing, prioritizing and multitasking. Organizational and mentoring skills Perks & Benefits: 1. Health & Wellness: Comprehensive family medical coverage Wellness programs and resources, and discounted gym memberships. Preventive Health Care for employees. 2. Financial Benefits: Competitive salary with opportunities for allowances. Retirement savings plan with NPS. 3. Paid Time Off: Generous vacation, personal, and sick leave. Paid holidays and options for flexible work schedules. 4. Professional Growth: Access to training, workshops, and ongoing career development opportunities. Leadership development initiatives. Opportunities to travel and collaborate with Global colleagues 5. Work-Life Balance: Flexible work hours and remote work options. 6. Additional Perks: Company-sponsored social events and team-building activities. Volunteer opportunities in CSR programs. Be part of the Swedish Sports league. Qualification : Graduate preferably in Computer Science, Engineering, or a related field.

Company Overview Bain & Company is a leading global management consulting firm trusted by the world s business leaders to deliver results. Bain specializes in strategy, operations, IT, organization, private equity, digital transformation, and mergers & acquisitions, helping clients develop practical insights and implement lasting change. By aligning incentives with client outcomes, Bain s clients have outperformed the stock market by 4:1. Founded in 1973, Bain operates 58 offices in 37 countries, with deep expertise across all industries and sectors. Position Summary This role involves business and technical analysis related to the use of the ServiceNow platform. You will support the implementation of new modules and provide continuous improvement and support for existing ones. The Analyst collaborates with internal customer teams to understand complex business needs, recommend solutions that meet these requirements, and follow ServiceNow best practices. In some implementations, you will work closely with a Software Implementation (SI) vendor. Essential Functions Recommend and implement solutions to meet business requirements using ServiceNow capabilities. This includes working as part of a team on larger initiatives and independently on smaller ones. Advocate for and implement solutions to automate manual processes, including creating Catalog Items and relevant documentation. Proactively monitor the stability and usability of the ServiceNow platform, addressing issues as necessary. Build and maintain integrations with external systems using IntegrationHub and Flow Designer. Assist in planning, testing, and executing platform upgrades with the support of other team members. Provide peer reviews and assist with testing the work of fellow team members. Provide ongoing support and contribute to the continuous improvement of ServiceNow products implemented in Bain s ServiceNow instance, including ITSM, ITOM, ITAM, CSM, and HRSD. Qualifications Required: Undergraduate degree 3-5 years of experience as a ServiceNow Administrator or Developer 2-4 years of IT support experience Strong logic, analytical, and technological skills Excellent communication and customer service skills Proven ability to learn and troubleshoot independently Ability to understand and modify JavaScript Experience with both client-side and server-side scripting ServiceNow Certified System Administrator certification Preferred: ServiceNow Certified Application Developer certification ServiceNow Certified Implementation Specialist ITSM ServiceNow Certified Implementation Specialist ITOM ITIL certification

Job Title: Linux Administrator Location: West Delhi Working Days: 5 Days a Week Experience: 3+ Years Job Summary We are seeking a skilled Linux Administrator to manage and maintain our Linux-based infrastructure, ensuring high availability, security, and optimal performance. The ideal candidate will have expertise in Apache, MySQL, database management, and cloud platforms like AWS and GCP. Key Responsibilities Linux Server Administration Manage and maintain Linux servers for uptime, security, and performance. Perform system updates, patches, and upgrades as required. Web & Database Management Configure, deploy, and manage Apache Web Server. Design, implement, and maintain MySQL databases. Cloud Infrastructure Management Manage and optimize AWS & GCP cloud infrastructure. Work with cloud services for scalability, security, and backup solutions. Application Deployment & Security Collaborate with development teams to ensure seamless deployment and integration. Implement backup, disaster recovery, and security policies. Technical Support & Troubleshooting Diagnose and resolve server, network, and database issues. Ensure compliance with best security practices and industry standards. Key Requirements 3+ years of experience in Linux administration Strong knowledge of Linux OS (Ubuntu, CentOS, etc.) Experience with Apache Web Server, MySQL, and database management Proficiency in cloud platforms (AWS and GCP) Strong analytical and problem-solving skills Excellent communication and teamwork abilities Opportunity to work with a dynamic IT infrastructure Exposure to cloud technologies & security best practices Career growth and skill enhancement

Job Title: System Administrator Linux/Windows | Networking | Cloud | Chandigarh Location: Sector 17, Chandigarh Experience: 2 to 4 Years Employment Type: Full-Time Key Responsibilities: Install, configure, and maintain Linux and Windows servers, desktops, laptops, and printers. Troubleshoot and manage LAN/WAN, routers, and switches for optimal performance. Administer software including Windows OS, MS Office, antivirus, SQL Server, and MySQL. Manage and support web hosting platforms such as WHM, Plesk, and cPanel. Work with leading cloud services like AWS and Microsoft Azure. Implement and manage firewalls, VPNs, and UTM security appliances. Handle databases including SQL Server, MySQL, MongoDB, and PostgreSQL. Automate tasks using Linux shell scripting and schedule data backups efficiently. Requirements: 2 4 years of proven experience in system and network administration. Expertise in cloud computing platforms, web hosting, and IT security tools. Strong problem-solving and scripting skills (Bash, PowerShell). Familiarity with tools and technologies such as: Apache, Nginx, IIS Windows/Linux hosting environments Git, AWS, Azure Firewall and VPN management Database backup and recovery Work in a collaborative, fast-paced, and growth-oriented environment. Enhance your skills with exposure to diverse IT infrastructure and cloud ecosystems. Competitive salary and career advancement opportunities.

The Primary role of a Senior DBA is to work with Oracle EBS database 19cand Oracle EBS 12.24 version. Candidate will be very hands-on and will be ensuring production up-time service levels are maintained and made available per requirements that include backup, recovery, refresh, performance tuning, and security (physical and data). Key Accountabilities: Designs, Installs, maintains and controls the organization's production and non-production databases. Provides on-call support for production environments. Provides 24/7 support for various activities including: Database maintenance, application releases, disaster recovery, database upgrades, and patching. Play a key role in ensuring the availability, performance and security of the databases. Collaborates on the development of technical and security standards with another database administrators and technical resources. Teamwork: Communicating to the team in an open, balanced and objective manner. Skills: Proficiency in more than one RDBMS and OS technology. Experience in file structures, design, retrieval and access methods and related tasks. Understands the systems development process and has a solid understanding of business processes. Analytical ability, good communication skills, strong judgment, and the ability to work effectively with clients and IT management and staff. Strong performance tuning skills. Project leadership skills. Knowledge in the following areas: IT concepts, strategies, and methodologies, architectures and technical standards, database administration tools and utilities, application architectures and design principles, infrastructure architectures - backup and recovery systems, storage subsystems. Provides consultation to application developers in SQL coding and tuning, and coding and deployment of stored procedures. Excellent interpersonal, verbal and written communication skills. Client focused approach to work. A flexible attitude with respect to work assignments and new learning. Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail. Excellent knowledge of core Oracle databases required (up through 19c). Excellent knowledge of Oracle EBS database administration through 12.2.4 required, including concurrent processing, system administration, start up and shut down, RAC, OEM in the EBS space, support of printing including XML, managing of schema statistics, identification of poorly performing queries, performance tuning, RAC refreshes. Excellent knowledge of Data Guard and DR concepts. Knowledge of Oracle EBS system administration to monitor concurrent requests and collect information on job logs. Proficient knowledge to manage and monitor WebLogic Server, SOA Suite and Vertex. Comfort with Linux and windows able to login to various environments, start/stop/monitor services in these environments determine status or issues in these environments. Unix shell scripting. Excellent communication skills. Education: Bachelor s degree in computer science or a related work experience. OCI Certification. Minimum Work Experience: Extended hands-on work experience in supporting Oracle RDBMS in a multi-platform environment. Has worked with other enterprise RDBMS vendors. 7-10 Years of experience as Oracle APPS DBA. Qualification : Bachelors degree in computer science or a related work experience.

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.

Position: Facility Office Manager Overview: We are seeking a highly organized and proactive Facility Office Manager for our Chennai office to oversee and ensure the smooth day-to-day operations of our workplace. The ideal candidate will be a dynamic professional with strong communication skills, hands-on experience in managing office facilities, vendors, assets, and operational logistics. You will play a key role in creating an efficient and comfortable work environment for our team. Key Responsibilities: Manage and maintain relationships with vendors for various services, including security, housekeeping, pest control, pantry services, annual maintenance contracts (AMC), food services, and other facility-related functions. Coordinate employee travel arrangements, transport services, and ensure smooth logistical operations. Optimize office layouts and seating arrangements to ensure effective space utilization and a productive work environment. Collaborate with IT teams to manage office IT assets and infrastructure, ensuring they meet operational needs. Oversee regular maintenance and repair of office equipment, ensuring that the workplace remains fully operational at all times. Maintain inventory levels for office supplies, pantry essentials, and equipment, ensuring prompt replenishment as needed. Track, audit, and manage office assets on-site, ensuring accuracy and compliance. Prepare and maintain detailed MIS reports on facility operations, expenses, and vendor performance, ensuring clear communication and data transparency. Communicate effectively with stakeholders, vendors, and global staff in English and the local language, ensuring smooth collaboration and operations. Desired Skills & Competencies: 8-10 years of experience in office management or facility operations. Excellent communication skills in both English and the local language. Strong vendor negotiation skills and proven experience in managing vendor relationships. Solid understanding of IT asset management, inventory tracking, and office equipment maintenance. Ability to efficiently manage multiple tasks, prioritize workloads, and resolve issues in a timely manner. Proficiency in preparing and analyzing MIS reports related to facility operations and expenses. Excellent organizational skills, with meticulous attention to detail and a proactive, result-oriented approach. Ability to work independently in a fast-paced environment, demonstrating high levels of responsibility and initiative. Culture: At DevRev, our culture is built on the values of hunger, humility, honesty, and acting with heart. We are on a mission to help build the world s most customer-centric companies, leveraging design, data engineering, and machine intelligence to empower engineers to deeply connect with and embrace their customers.

Job Overview Engineer - DevOps in the Electronics domain with 3-7 years of experience Design and implement CI/CD pipelines using AWS services Ensure cloud infrastructure security with best practices in AWS IAM and Security Hub Utilize MongoDB for data storage and management Automate infrastructure provisioning with Python and Bash Optimize system performance and scalability using AWS services Collaborate on API integration for seamless communication Conduct regular security assessments and implement measures Stay updated on industry trends Mentor junior team members AWS Certified DevOps Engineer and Certified Kubernetes Administrator (CKA) certifications preferred Bachelor of Technology in Computer Science Engineering or Information Technology or Master of Computer Applications required Experience with AWS IAM, S3, NACL, Security Hub, and API integration preferred Roles & Responsibilities Design and implement continuous integration and continuous deployment (CI/CD) pipelines using AWS services like AWS CodePipeline and AWS CodeBuild. Ensure the security and integrity of cloud infrastructure by implementing best practices in AWS IAM, AWS Security Hub, and AWS NACL. Utilize MongoDB for data storage and management within the DevOps environment. Automate infrastructure provisioning and configuration using Python and Bash scripting. Monitor and optimize system performance, including scalability and reliability, through effective use of AWS services. Collaborate with cross-functional teams to ensure smooth integration of APIs and services. Conduct regular security assessments and implement necessary measures to strengthen cloud security. Stay updated on the latest industry trends in DevOps, cloud security, and AWS services to drive continuous improvement in processes and practices. Mentor junior team members and provide technical guidance on DevOps practices and tools. Our ideal candidate Extensive experience in AWS, Security, MongoDB, Python, and Bash Deep understanding of each primary skill AWS proficiency for cloud infrastructure management Advanced knowledge in deploying scalable and fault-tolerant applications Security expertise for implementing robust security measures Conducting vulnerability assessments and ensuring compliance with industry standards Proficiency in MongoDB for efficient database management, data modeling, and performance optimization Python skills for automation, scripting, and data manipulation tasks Advanced level of programming proficiency Bash proficiency for shell scripting, automation, and system administration tasks Intermediate to advanced level of expertise Designing and implementing secure, scalable cloud solutions using AWS services Developing and optimizing MongoDB databases Automating operational tasks using Python and Bash scripts Bachelor of Technology (B.Tech) in Computer Science Engineering or Information Technology or a Master of Computer Applications (MCA) required AWS Certified DevOps Engineer and Certified Kubernetes Administrator (CKA) certifications preferred Demonstrating expertise in cloud infrastructure management and container orchestration, respectively Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) in Computer Science Engineering or Information Technology or a Master of Computer Applications (MCA) required

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Job Title: Associate System Administration Location: Bangalore Department: IT Employment Type: Full-time Experience Required: 2 4 years Job Overview We are looking for a skilled and proactive Associate System Administration (L2 Support) to join our IT team. This role involves assembling and installing desktops/laptops, maintaining systems with regular upgrades and security patches, and ensuring that all hardware and software operate smoothly and securely. You ll be responsible for delivering high-quality IT support to ensure business continuity and system reliability. As a System Administrator, you will work closely with users, network devices, and support tools to help maintain a robust and secure IT infrastructure. Key Responsibilities Assemble, install, configure, and maintain desktops, laptops, printers, and peripherals. Provide L2 support and troubleshooting for system and network issues. Perform remote troubleshooting and guide users through step-by-step solutions. Ensure operating systems (Windows, Linux/Ubuntu, macOS) are properly maintained and updated. Support enterprise software installations and help users work efficiently with tools and applications. Handle inventory management of hardware, software, and licenses including allocation and record-keeping. Ensure all systems are secure from external threats and aligned with network security practices. Install and maintain network hardware, including routers, switches, firewalls, UTMs, and server hardware. Maintain knowledge of dynamic/static routing, ACLs, OSI model, IP subnetting, and RAID configurations. Monitor and ensure the performance and uptime of all systems across the organization. Maintain documentation and manage the ticketing system to track issues, resolutions, and follow-ups. Collaborate with cross-functional teams to support business operations and IT initiatives. Maintain data using Microsoft Excel or Google Sheets for tracking and reporting. Required Skills & Qualifications 2 4 years of hands-on experience in System Administration, Desktop Support, or Technical Support roles. Experience working with Windows, Linux/Ubuntu, and macOS environments. Solid understanding of computer hardware, server architecture, RAID, and storage solutions. Knowledge of network devices, ACLs, OSI model, IP addressing, routing, and firewalls. Familiarity with office automation tools and troubleshooting of printers, scanners, and related devices. Strong understanding of antivirus tools, endpoint protection, and overall IT security practices. Ability to manage and resolve support tickets with detailed documentation. Excellent problem-solving, multitasking, and customer-service skills. Preferred Certifications CompTIA A+ or CompTIA N+ ITIL Foundation or similar certification This is a fantastic opportunity for an IT professional to work in a fast-paced, dynamic environment where you can make a real impact by ensuring seamless IT operations.

Role: System Administrator Experience Required: Minimum of 4+ years of relevant experience Location: Bangalore Notice Period: Open Preferably Immediate Joiners Employment Type: Full-Time About Aezion: Aezion is a forward-thinking technology solutions provider, specializing in custom software development, AI-driven solutions, and enterprise digital transformation. As a trusted digital engineering partner in the USA, we are committed to exceeding client expectations by delivering results that transform clients into long-term partners. Our promise: We get it right or make it right. At Aezion, we believe that work is more than just a job it s a ministry that reflects our values. We are dedicated to delivering excellence throughout the entire project lifecycle, from design and development to hosting, maintenance, and support. Our Culture: Aezion is a mission-driven company with a purpose rooted in service: Love others like Christ. Guided by our core values Love, Dependability, Humility, Diversity, Speed, and Innovation we aim to provide exceptional service. Our 200+ dedicated employees work together to turn our customers into lifelong partners, fueling their success through a commitment to excellence. Role Overview: As a System Administrator at Aezion, you will be pivotal in designing, implementing, and maintaining our IT infrastructure. You will ensure the reliability, scalability, and security of systems, while also optimizing performance and minimizing downtime. This role requires you to collaborate with cross-functional teams to develop infrastructure solutions that align with the business s strategic goals. Key Responsibilities: Provide day-to-day technical support for desktops, laptops, and servers, ensuring minimal downtime for end-users. Troubleshoot and resolve hardware, software, and network-related issues across the organization. Install, configure, and maintain both Windows and Linux operating systems. Manage user accounts, permissions, and security settings within Active Directory and other identity management systems. Deploy, configure, and maintain enterprise applications, antivirus solutions, and other security tools. Support and troubleshoot peripheral devices such as printers, scanners, and mobile devices. Assist with network connectivity issues, including Wi-Fi, LAN, and VPN configurations. Perform regular system updates, patch management, and ensure compliance with security protocols. Document technical procedures, troubleshooting solutions, and best practices for internal use and knowledge sharing. Provide training and support to users regarding IT policies, security, and best practices. Required Skills and Experience: Proven experience with Windows & Linux desktop and server environments. Strong troubleshooting skills for hardware, software, and network issues. Familiarity with Active Directory, Group Policy, and user management processes. Knowledge of IT security best practices, including antivirus solutions and endpoint protection. Expertise in software installation, driver configurations, and system updates. Experience with remote desktop support tools. Basic understanding of networking concepts such as IP addressing, DNS, DHCP, and VPN. Proficiency in supporting Office 365, email clients, and enterprise-level applications. Excellent customer service and communication skills for providing end-user support. IT certifications such as CompTIA A+, Microsoft Certified (MCP, MCSA), or ITIL are highly desirable.