Revenue Operations Analyst Location: Bangalore About Us FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale. Role Overview We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects. As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team. Key Responsibilities Data-Driven Insights & Reporting: Leverage your analytical skills to support and manage critical reports and insights for the business, including: QBR decks and quarterly reviews Board material and leadership presentations Ad-hoc reporting for various stakeholders Core Operational Support: Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include: Account split and territory management Validating account coverage and tiering Ensuring accurate parent-child mapping and reporting regions Pipeline management and data validation Lead Qualification & Inbound Lead Management: Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves: Contacting leads to assess their potential Coordinating with Sales for follow-up and feedback Tracking lead conversion metrics and identifying opportunities for process improvement Collaboration & Performance Tracking: Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as: Call volume and outcomes Lead conversion rates CRM system usage and data accuracy Qualifications Bachelor s degree (or equivalent experience) 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role Strong analytical skills, with the ability to extract insights and drive business decisions from data High attention to detail and data accuracy Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools) Proficiency in Google Sheets, Excel, or similar tools for data management Excellent written and verbal communication skills Preferred Qualifications Experience in the cryptocurrency or blockchain industry Familiarity with financial services or brokerage operations Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing The opportunity to be part of a cutting-edge company at the intersection of finance and technology A collaborative, fast-paced environment with the chance to make an immediate impact Professional growth and development in a rapidly evolving industry Competitive salary and benefits package Qualification : Bachelors degree (or equivalent experience)

About GBFS Team: The Global Business and Finance Support (GBFS) team provides operational support to Qualcomm s headquarters and global regional teams, focusing on finance and business operations activities such as sales incentive planning, reporting, forecasting, basic analysis, and deriving insights from key business metrics. This role is designed to offer world-class internal support to sales teams, customer service, and HQ, ensuring seamless operations and helping them overcome business challenges with the help of tools like Salesforce, Tableau, and Power BI. General Summary: As a Business Operations Analyst, you will be responsible for supporting sales performance, forecasting, data analysis, and CRM management. The ideal candidate will possess strong analytical and technical skills, collaborate with cross-functional teams, and have a passion for delivering valuable business insights. Key Responsibilities: Generate detailed sales performance reports and dashboards, providing actionable insights to inform strategic decisions. Prepare accurate sales forecasts and assist with incentive planning. Collaborate with cross-functional teams, such as sales, finance, and IT, to ensure process alignment and operational efficiency. Maintain and optimize the Salesforce CRM system, ensuring data accuracy and supporting sales activities. Support monetization processes and analyze business performance metrics. Conduct transition calls and process reviews with HQ and global regional teams. Document processes, prepare reports, and offer recommendations for process improvement. Flexibly participate in evening calls (8 PM 11 PM IST) or work in shifts (2:30 PM to 11:30 PM) as needed for reviews and global coordination. Perform additional ad hoc business operations activities as required. Minimum Qualifications: 4 6 years of relevant experience in business analysis and operations activities. Strong proficiency in Advanced Excel, Salesforce, and incentive reporting and analysis. Solid understanding of business process monetization. Excellent analytical and problem-solving skills with a conceptual approach to data analysis. Strong communication skills (both verbal and written) and ability to work with global teams. Flexible schedule, with availability for evening calls and HQ reviews. Preferred Qualifications: Experience with tools such as Tableau and Power BI for data visualization and reporting. Educational background in Business Analytics, Business Administration, or related fields from a reputed B-school. Bachelor s degree in Science, Technology, Commerce, or Economics. Diploma in Business Analytics is a plus. Why Join Qualcomm? At Qualcomm, you ll work in a dynamic and innovative environment, collaborate with global teams, and contribute to cutting-edge business operations. We offer: Opportunities for learning and professional growth. Flexible working arrangements and a supportive work culture. The chance to work with some of the brightest minds in the industry. Qualification : Bachelors in science / B Tech / commerce / economics and/or

Description Job Title: Director, Product Marketing Location: Bangalore, India Job Description: As the Director of Product Marketing for the Asia Pacific (APAC) region, you will play a pivotal role in leading and driving product marketing strategy for Salesforce. In this leadership role, you will define compelling messaging, develop go-to-market (GTM) strategies, and collaborate cross-functionally with sales, product, and marketing teams to drive adoption and accelerate growth. Your success will be measured by your ability to bring new products to market successfully, enhancing Salesforce s brand presence, and delivering measurable business outcomes across the APAC region. You will leverage your deep understanding of the market to influence product positioning, tailor marketing programs, and drive alignment across stakeholders, from global marketing teams to local sales leaders. This role also involves overseeing customer advocacy, analyst relations, and external communications to establish Salesforce s leadership in the market. Responsibilities & Impact: Strategic Leadership & Execution: Lead the GTM strategy and execution for bringing Salesforce products like Agentforce to market in APAC, specifically India, ensuring it aligns with overall business goals and regional growth objectives. Market Penetration & Adoption: Drive the adoption of Agentforce and other Salesforce products in market, creating scalable marketing programs that fuel pipeline growth and accelerate market share. Messaging & Positioning: Develop tailored messaging and positioning strategies for Agentforce and other products, working closely with global and regional teams (Go-to-Market, Campaigns, Content). Cross-Functional Collaboration: Work closely with Product Marketing, Product Management, Sales, Customer Success, and other teams to align on product strategy and execution across the APAC region. Sales Enablement: Develop and deliver impactful sales enablement programs to equip sales teams with the tools, training, and content needed to drive new business and close deals. Operational Communication: Ensure consistent communication with APAC and global stakeholders, including monthly business reviews and alignment on key initiatives related to Agentforce. Customer Advocacy & Storytelling: Lead the creation of customer success stories that highlight the value of Agentforce and other Salesforce products, helping to elevate Salesforce s reputation in the region. External Relationships & Analyst Engagement: Manage key relationships with analysts, media, and public relations, positioning Salesforce as a leader in the APAC market for new and existing product offerings. Leadership & Innovation: Identify and pursue strategic initiatives that accelerate the adoption and growth of Agentforce across APAC, while driving innovation and differentiation in the market. Required Skills & Experience: Proven Leadership: 12+ years of senior product marketing or leadership experience in SaaS or technology, with specific expertise in the APAC market. Strategic Vision & Execution: Demonstrated experience in launching new products, including go-to-market execution, and driving business outcomes. Market Expertise: Strong understanding of the APAC market, customer behaviors, and regional trends, particularly within the SaaS and B2B technology sectors. Messaging & Positioning Mastery: Ability to create compelling product messaging and positioning that resonates with diverse APAC audiences. Data-Driven Approach: Experience using market data, customer insights, and internal analytics to refine marketing strategies and optimize performance. Cross-Functional Leadership: Proven ability to lead and collaborate across global teams and regional stakeholders, including Product, Sales, and Customer Success. Effective Communication: Excellent communication skills, with the ability to craft clear, concise, and impactful messaging tailored to a variety of audiences. Project Management: Strong organizational and project management skills, with the ability to lead multiple initiatives simultaneously and drive results. Preferred Skills: Experience with Salesforce products or other SaaS platforms, particularly in the APAC region. Familiarity with Agentforce or similar AI-driven products and their impact on customer service, sales, and operations. Experience managing analyst relations and PR in the APAC region. Advanced degree (MBA or similar) preferred. Fluency in multiple APAC languages (Mandarin, Japanese, Korean) is a plus. Qualification : Advanced degree (MBA or similar) preferred.

Global Analytics Product Owner At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Global Analytics Delivery Leader Your role and responsibilities In this role, you will have the opportunity to provide technical and business process/data advice to support ongoing operations and new software development. Each day, you will utilize your knowledge on systems, procedures, and emerging technologies. You will also showcase your expertise by overseeing the development, and validating the functionality, of the final product. The work model for the role is #LI #Onsite This role is contributing to the Electrification area in India. You will be mainly accountable for: Effectively driving E2E Analytical Project Execution which includes functional planning, technical solutioning, ETL development, Data visualization output, UAT & Go Live. Driving regular communication with team members to determine the status of various project milestones and potential roadblocks that need to be resolved. Driving crisp communication with key Business stakeholders to ensure clear linkage between project objectives and EL Business strategic initiatives. Proactively covering Issue Identification & resolution to ensure project is on track. Proficient in cost estimation, resource allocation and attrition management for project team. Effectively driving quality assurance within the technical team to ensure on time, actionable, First time right solutions to the Business. Encourage, Inspire & indulge team members to ensure that they are rightly motivated to deliver critical tasks on time. Manage complete documentation of the project from planning to Operations handover phase. Partner with senior leaders to build delivery roadmap for all projects within a specific Analytical product. Qualifications for the role 10 years of overall work experience as Product Owner/Product Manager. Prior experience as a Functional Analyst or Business Analyst in atleast one domain [Finance, Sales, Operations, Logistics, Manufacturing etc.]. Should be PMP, SAFe5 POPM, CSPO & ITIL certified with optional certification in CSM & PSPO I. Proficient in DevOps and any of the prevalent PM tools (Trello, Zoho Projects, Teamwork, Moday.com Asana, Basecamp, Toggl Plan etc.). Proficiency in Stakeholder management, Business Process Management & Team management. Preferred experience in Managing E2E Analytical projects in Snowflake. Education: ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering). Industry: Manufacturing/Industrial. Qualification : ME/ M.Tech./ MS (Engg/ Sciences) and BE/BTech (Engineering).

Lead Sales Data Operations Location: Bangalore, India (On-site) About Rubrik Rubrik is the fastest-growing enterprise startup in Silicon Valley, revolutionizing cloud data management. Following our IPO in April 2024, we reached $1B ARR with 38% YoY growth as of Q3 2025. Leveraging AI and cutting-edge technology, we solve complex challenges to drive innovation and efficiency across sales and beyond. About the Role Rubrik is seeking a proactive and detail-oriented Sales Data Operations Lead to oversee and elevate data management practices within our Bangalore office. This leadership role will involve managing a team of Data Operations Analysts, driving data governance initiatives, and exploring AI-powered solutions to enhance data quality and operational efficiency. If you thrive in a fast-paced environment and are passionate about maintaining clean, accurate sales data, this role offers a unique opportunity to impact the future of data-driven sales operations. Key Responsibilities Leadership & Team Management Lead, mentor, and support a team of 2-3 Data Operations Analysts. Foster a high-performing, collaborative team environment. Delegate tasks effectively and provide performance feedback to meet goals. Data Quality & Maintenance Oversee CRM data entry and ensure accuracy and timeliness of account records. Utilize enrichment tools like D&B Hoovers and ZoomInfo for data validation. Regularly clean duplicate records, merge accounts, and update outdated information. Manage data change request queues while adhering to SLAs. Conduct audits to detect and resolve data inconsistencies. Cross-Functional Collaboration Work closely with Marketing, Customer Support, and IT teams to align on data governance policies. Lead monthly Data Operations status meetings with key stakeholders. Actively gather and incorporate feedback to improve data processes. Data Governance & Continuous Improvement Analyze root causes of data quality issues and implement corrective measures. Innovate and implement solutions for improved data management. Reporting & Documentation Maintain records of data maintenance activities and audit results. Prepare regular reports on data quality and operational metrics for senior leadership. Document processes clearly to support audits and team training. Required Qualifications 5+ years experience with Salesforce Sales Cloud and sales data operations. Minimum 3 years managing small teams (2-5 analysts). Strong expertise in data governance and quality tools such as ZoomInfo and D&B Hoovers. Detail-oriented with exceptional organizational and time management skills. Experience with CRMFusion DemandTools is a plus. Excellent collaboration, analytical, and problem-solving skills. Strong written and verbal communication skills in English. Proactive, innovative approach to process improvement. Bachelor s degree or equivalent experience. Reporting This role reports to the Director of Sales Process & Systems based at Rubrik s US headquarters. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Through Zero Trust Data Security , we enable organizations to build resilience against cyberattacks, insider threats, and operational disruptions. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and rapid recovery in any scenario.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Quoting Analyst II Renewals & Revenue Operations Location: Bangalore, India Shift Timing: 5:30 PM 2:30 AM IST Job Type: Full-Time | Global Renewals Team | Quote-to-Cash About the Role Rubrik is seeking a detail-oriented and analytical Quoting Analyst II to join our Global Renewals Operations team. In this role, you will support the timely and accurate creation of renewal quotes for our existing customer base, working closely with Renewals Representatives, Sales Operations, and other cross-functional teams. Your focus will be to streamline quoting processes, enhance contract alignment, and drive data accuracy to improve revenue predictability and retention. You will manage a high-volume quoting pipeline, contribute to quote validation, and provide insights on upgrade, refresh, and expansion opportunities. This is a mission-critical role where your precision and attention to detail directly impact Rubrik s recurring revenue performance. Key Responsibilities Partner with Renewals Reps to ensure all subscription renewal quotes are generated and delivered on time. Validate and ensure quote accuracy across SKUs, pricing, expiration dates, contractual terms, and upgrade details. Manage and monitor a pipeline of upcoming renewals and prepare corresponding quoting packages. Identify opportunities for refreshes, product flips, or upgrades early in the renewal lifecycle. Review changes in installed base and validate updates executed by Sales and Account Management teams. Work with Salesforce CRM and reporting tools to maintain clean, actionable data. Analyze large datasets to deliver actionable insights related to customer retention, product adoption, and renewal expansion. Collaborate with cross-functional teams to resolve discrepancies and improve overall quote-to-cash efficiency. Support the standardization of quoting workflows to enhance team scalability and consistency. Required Skills & Qualifications 3 8 years of experience in Renewals Operations, Revenue Operations, or Quote-to-Cash (QTC) processes. Strong working knowledge of Salesforce CRM and quoting tools (e.g., CPQ platforms). Excellent organizational skills with the ability to prioritize and multitask in a high-volume environment. Strong analytical and data interpretation skills with attention to detail. Effective written and verbal communication skills to interact with both internal teams and external stakeholders. Experience with installed base or inventory management is a plus. Ability to work independently, manage deadlines, and drive process improvements proactively. Bachelor s degree in Business, Finance, Operations, or a related field preferred. Preferred Competencies Understanding of SaaS renewal cycles, subscription billing, and contract management. Familiarity with B2B sales operations, customer lifecycle management, and forecasting methodologies. Experience in a fast-paced technology environment or global support function. At Rubrik (NYSE: RBRK), our mission is to secure the world s data. Through Zero Trust Data Security and Rubrik Security Cloud, we help enterprises defend against cyber threats, ensure data resilience, and guarantee business continuity across hybrid, SaaS, and multi-cloud environments. Be part of a team that's transforming how organizations protect their most valuable asset: data. Qualification : Bachelors degree in Business, Finance, Operations, or a related field preferred.

Pipeline and GTM Senior Data Analyst Location: Bangalore, India About the Role Rubrik s Pipeline & GTM Strategy and Analytics team seeks a Senior Pipeline and GTM Data Analyst to ensure high-quality data for pipeline development, measurement, and operational efficiency. Reporting to the Senior Manager of Pipeline & GTM Strategy and Analytics, you will play a key role in pipeline analytics, dashboard creation, and providing operational support for the Sales Development Representative (SDR) team. Your analytical expertise will empower data-driven decisions to accelerate growth. Key Responsibilities SDR Operations Support: Support territory and quota planning to grow the Inside Sales organization and drive revenue. Analyze strategic funnel metrics and measure sales performance. Administer and optimize sales tools like Salesforce (SFDC), Outreach, ZoomInfo, LinkedIn Sales Navigator, and more. Enhance lead routing and customer-facing messaging processes. Collaborate with Sales, Marketing, and IT teams to improve lead qualification and pipeline growth. Use data-driven insights to improve Inside Sales functions, incorporating input from cross-functional teams such as Marketing and Finance. Analytics & Reporting: Build, prepare, and analyze reports to support pipeline analytics and special projects that drive pipeline growth (PG) attainment. Create and maintain real-time dashboards for actionable insights. Validate and ensure data quality for SDR and pipeline dashboards. Continuous Improvement & Innovation: Enhance data management processes for improved efficiency and accuracy. Stay current with industry best practices in data analytics and management. Implement new tools and techniques for better data preparation and validation. Cross-Functional Collaboration: Facilitate smooth communication between SDR Operations and Analytics teams. Provide accurate, timely data to all relevant teams for informed decision-making. Participate in team meetings, offering data-driven recommendations. Required Skills and Experience 5+ years in Sales Operations, Strategy, or a related analytical role. Bachelor s degree or equivalent practical experience. Strong communication skills (written and oral). Self-starter with the ability to work independently and collaborate across all business levels. Salesforce (SFDC) administration experience. Advanced proficiency in Microsoft Excel or Google Sheets, including complex modeling and robust analysis. Experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook). Skilled in data visualization tools such as Tableau, PowerBI, or similar. Comfortable managing and analyzing large datasets. Preferred: Experience with SQL and/or Python for data querying and automation. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we help organizations build resilience against cyberattacks, insider threats, and operational disruptions. Our AI-powered Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications, ensuring integrity, availability, and rapid business recovery.

Sales Compensation Analyst Location: Bangalore, India About the Role Rubrik is seeking a detail-oriented Sales Compensation Analyst to join our global team. In this role, you will administer and manage sales compensation plans, analyze financial data, streamline commission processes, and ensure alignment with business objectives. Reporting to the Manager Global Sales Compensation, you will play a critical role in driving accuracy and efficiency in sales incentives across Rubrik s salesforce. Key Responsibilities Sales Compensation Administration: Manage and maintain sales incentive compensation processes including MBOs, commissions, and SPIFF payouts. Ensure timely and accurate payouts while maintaining compliance with compensation policies for terminations, new hires, transfers, and retroactive adjustments. Process Improvement & Collaboration: Partner with HR, Finance, and Commission Accounting to align field coverage and compensation plans. Identify, streamline, and automate commission processes for improved efficiency. Provide training and support to sales teams on compensation plans and structures. Collaboration and Stakeholder Support: Deliver responsive support to Sales, HR, and Finance teams regarding compensation-related queries and initiatives. Proactively identify opportunities to enhance compensation processes and tools. Planning, Reporting & Documentation: Contribute actively to the annual operating planning process related to sales compensation. Support ad hoc reporting, analytics, and special projects as required. Maintain thorough documentation and internal controls over compensation processes. Experience and Skills Required 3+ years of experience in Sales Compensation, Sales Operations, Finance, or related functions. Strong knowledge of sales compensation plan design, principles, and best practices. Advanced proficiency in Microsoft Excel or Google Sheets for complex modeling and analysis. Excellent communication skills, both written and verbal. Self-motivated with the ability to work independently and collaborate across teams. Experience with AI or machine learning in data analysis and forecasting is a plus. Tools and Technologies Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with Xactly or similar sales compensation platforms highly preferred. Familiarity with Salesforce is an advantage. Collaborative and inclusive work culture. Opportunities to work on high-impact projects supporting a global sales team. Career growth and continuous learning in a dynamic tech environment. If you are passionate about sales compensation analytics and want to thrive in a fast-paced global organization, we want to hear from you! Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data. With Zero Trust Data Security , we empower organizations to achieve business resilience against cyberattacks, insider threats, and operational disruptions. Our AI-powered Rubrik Security Cloud secures data across enterprise, cloud, and SaaS applications helping businesses uphold data integrity, availability, and rapid recovery.

Position: Commercial Operations Analyst APAC Location: Bengaluru, India We are seeking a Commercial Operations Analyst to join our APAC team, based in Bengaluru. In this role, you ll transform complex datasets into actionable business insights that directly impact commercial strategies across the APAC region. You'll partner closely with cross-functional teams to deliver data-driven solutions that boost performance and operational efficiency. This role reports to the Commercial Operations Director, APAC. What You ll Do Become a subject matter expert in APAC commercial data identifying trends, delivering prescriptive and predictive insights, and solving business challenges. Collaborate with regional stakeholders to support decision-making through analytics, dashboards, and reports. Identify opportunities for process improvements in daily analytics tasks such as funnel management and sales effectiveness tracking. Maintain data integrity by monitoring quality and addressing issues in a timely manner. Support commercial planning, opportunity management, and forecasting by analyzing large and complex data sets. Design and develop dashboards and visualizations to support funnel performance, pricing insights, and sales strategies. Required Qualifications: Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, or a related field. 3+ years of relevant experience as a data analyst or in a similar analytics role. Strong skills in Microsoft Excel and Power BI. Working knowledge of CRM tools like Salesforce (SFDC) and ERP platforms like Oracle. Proven ability to design and improve business processes through data. Preferred Skills: Strong problem-solving and critical thinking abilities with keen attention to detail. Excellent communication skills able to present complex data insights clearly and effectively. Highly organized and capable of managing multiple projects in a fast-paced environment. Qualification : Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, or a related field.

Channel Operations Analyst Who We Are Looking For We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes. About the Team You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes. The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support. You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others. What You ll Do Provide global Partner Portal support, addressing partner queries. Assist Channel Representatives and partners with the onboarding process. Manage partner applications, maintain agreements, and update Salesforce (SFDC). Oversee Deal Registration and Opportunity Process Management across regions. Respond to partner helpdesk inquiries, including onboarding and access issues. Identify opportunities to enhance current systems and processes for better efficiency. Manage Deal Registration Approval Workflows and assignment rules globally. Prepare ad hoc reports and analyze channel performance metrics as needed. What You ll Bring 1-3 years of experience in a Partner/Channel Operations role. Strong database management skills and proficiency in MS Office (Excel, PowerPoint). Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware). Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work effectively with global teams and handle complex processes. Experience in partner onboarding and deal registration processes. A proactive mindset focused on process improvement and operational efficiency. Why Nutanix At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.

Job Title: Senior Revenue Operations Analyst Job Summary We are seeking an experienced Senior Revenue Operations Analyst to join our team. You will support the daily Order to Cash operations supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity; ensuring all customer, opportunity, and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable order to cash process. This will be the first hire for the site! The Impact You Will Have Analyze signed contracts and completed orders for completeness, accuracy, and compliance with company bookings and revenue recognition guidelines. Partner with Sales, Deal Desk, Renewals, Collections, Legal, and Revenue teams to develop expertise in order-to-cash policies and procedures. Create and maintain detailed records in our ERP and billing platform to support billing, commissions, forecasting, and revenue recognition processes, adhering to internal service level agreements. Generate and maintain comprehensive documentation of policies and processes, and assist in identifying process improvement and automation opportunities. Execute month-end accounting and reporting activities, ensuring timely and accurate financial close processes. Document controls and procedures for both new and existing business models to maintain compliance and operational excellence. Manage special projects as assigned, delivering accurate and timely results. Provide audit support for both control and substantive testing, ensuring compliance with internal and external requirements. Collaborate on process and system implementation and enhancement projects, assisting with user acceptance testing (UAT) as needed. Proactively identify areas for process optimization, recommending and implementing best practices for efficiency and scalability. Ensure data integrity and accuracy within financial systems by performing regular reviews and audits. Partner with the finance transformation, IT, and engineering teams to streamline revenue operations processes. What We Look For Bachelor s degree in Finance, Accounting, Business Administration, or a related field preferred. Minimum of 6 years of revenue operational accounting experience. Strong accounting background with experience in revenue operational accounting and financial close processes. Strong understanding of usage-based billing models and associated financial processes. Proficiency with ERP systems and payment processing platforms; experience with a global ERP such as NetSuite and Salesforce is required. High level of analytical skills with the ability to interpret large datasets, generate reports, and perform complex reconciliations using spreadsheet software (e.g., Excel, Google Sheets). Effective communication and interpersonal skills for collaboration with cross-functional teams. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Qualification : Bachelors degree in Finance, Accounting, Business Administration, or a related field preferred.

The Opportunity Are you a detail-oriented self-starter with strong communication skills and a passion for supporting sales operations? If so, you'll thrive in our dynamic Revenue Operations team in Bangalore, where you can contribute to key projects, enhance your expertise in Salesforce, and collaborate with talented professionals in a hybrid work environment. About the Team The Analyst, Revenue Operations role will be part of the dynamic Revenue Operations team located in Bangalore. This team is dedicated to driving operational excellence through the use of data and technology, and it plays a crucial role in supporting the sales organization s activities. The team culture is collaborative and inclusive, emphasizing the importance of teamwork and innovation. The mission at Nutanix is to optimize revenue processes and enhance efficiency, allowing the organization to achieve its strategic goals. The manager encourages open communication and values input from team members, promoting a culture of continuous improvement. This role offers a hybrid work setup, which requires the employee to be in the office a few days a week, balancing both remote and in-person collaboration. Your Role Assist sales personnel with administrative, analytical, and operational tasks to streamline revenue operations. Manage Salesforce.com, focusing on account management, data enrichment, and data cleanup activities. Perform ad hoc data scrub requests in collaboration with field sales operations on account segmentation efforts. Track asset availability and generate reconciliation reports as required by the business. Support and contribute to ad hoc projects and reporting requirements directed by management. Resolve queries related to data management and revenue operations through logical thinking and process workflows. Engage in continuous learning to become proficient in CRM applications and revenue operations processes. Establish strong relationships with internal and external stakeholders, maintaining a focus on communication and collaboration. What You Will Bring Experience with CRM applications, particularly Salesforce, including account and opportunity management. Strong administrative, analytical, and operational support abilities for sales personnel. Proficiency in database management and MS Office suite. Exceptional verbal and written communication skills with attention to detail. Capability to manage data cleanup and enrichment tasks within Salesforce.com. Ability to work independently and handle multiple tasks in a fast-paced environment. 0-3 years of experience in Sales or Revenue Operations. Flexibility to work extended hours and in shifts as required by the business.

Sales Commissions Analyst Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers signing up every month, leading organizations such as Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. Role Overview MongoDB continues to experience rapid growth, making this an exciting opportunity to contribute to a dynamic and expanding company. We are looking for a Sales Commissions Analyst who is passionate about implementing process improvements and ensuring accuracy in the administration of our Global Sales Incentive Plans. This role will work closely with Sales, Sales Operations, Sales Analytics, Deal Desk, Business Systems, Finance, Accounting, and HR to enhance commission processes and systems for MongoDB s next stage of growth. Shift Timings: 6:00 PM - 2:00 AM (Night Shift) Cab facility will be provided. Location: We are looking to speak to candidates based in our Gurgaon office for our hybrid working model. Responsibilities Administer MongoDB s Global Sales Compensation Plan in Xactly Incent, ensuring accurate electronic distribution and acceptance tracking. Perform commission calculations to ensure timely and accurate payments, aligned with company policies and compliance. Partner with Sales Operations and Sales Finance to deploy annual compensation plans worldwide on schedule. Identify and implement efficiency improvements within the commissions process and workflows. Support the design, implementation, and testing of sales compensation plans, policies, and process changes throughout the year. Provide quality support to sales teams and resolve commission-related queries and exceptions in a timely manner. Collaborate with Business Systems and other teams to scale the commissions process and systems in line with company growth. Conduct training for new and existing sales representatives and management on Xactly software and commission processes. Work with HR and Sales Operations to track sales employee data changes, including new hires, terminations, promotions, and retroactive adjustments. Prepare and post monthly sales commission and bonus accruals and payments. Assist with ad hoc data gathering, reporting, analysis, and other projects. Maintain and develop written process documentation to effectively manage all compensation-related activities. Experience & Skills Minimum 2 years of experience in Sales Commissions or a relevant area. Experience in a publicly traded technology company is preferred. Strong understanding of sales compensation processes, business acumen, and key concepts. Experience administering complex Incentive Plans. Proficiency with Microsoft Excel, Google Sheets, Advanced Formulas & Functions. Hands-on experience with Xactly Incent & Analytics or a similar commissions/reporting tool. Familiarity with Salesforce.com, NetSuite, SuccessFactors, ZenDesk, Smartsheet, and Tableau is a plus. Strong interpersonal and communication skills, with the ability to collaborate across multiple departments. Ability to manage multiple projects and meet deadlines efficiently. Personal Attributes Highly detail-oriented with strong organizational and time management skills. Excellent verbal and written communication skills. Self-motivated with the ability to work independently and take initiative. Critical thinker who identifies problems, suggests improvements, and implements solutions. At MongoDB, we are committed to fostering a supportive and enriching culture for all employees. We offer a range of benefits, including employee affinity groups, fertility assistance, and generous parental leave policies, ensuring that we support employees both professionally and personally. Learn more about what it s like to work at MongoDB and make a meaningful impact on the world! Equal Opportunity & Accommodations MongoDB is an equal opportunities employer. We are committed to providing necessary accommodations for individuals with disabilities throughout our application and interview process. If you require an accommodation, please inform your recruiter.

Job Overview As a Cloud Revenue Operations & Transformation Analyst at IBM, you will be the primary point of contact for all Cloud billing-related inquiries from internal teams and external clients. Your role will focus on ensuring accurate client billing and revenue recognition by streamlining the end-to-end (E2E) quote-to-revenue process, including quoting, order management, billing, and provisioning. This involves working closely with sales, finance, Cloud BSS (Billing Support Systems), and product management teams to deliver operational excellence and ensure accurate, timely billing and revenue recognition in line with cloud consumption models. Key Responsibilities 1. Ordering and Contract Management Collaborate with the IBM Q2C (Quote to Cash) team to ensure data accuracy and governance throughout the quoting and billing process. Work with sales to support quote creation, approvals, and deal structuring for non-standard contracts. Evaluate sales requests to ensure contract terms are supported with Cloud GTM and BSS product management. 2. Billing and Invoicing Monitor usage-based billing for Cloud services, including subscriptions and Enterprise Savings Plans. Validate and reconcile billing data to ensure accuracy and timely invoicing. Address customer billing inquiries and resolve disputes. Reconcile invoices with cloud consumption, contracts, and BSS systems. 3. Cloud Consumption and Provisioning Oversight Monitor cloud consumption data and align it with client contracts. Oversee provisioning activities, troubleshoot activation or setup issues. Provide insights into consumption trends and offer optimization recommendations. Collaborate with product management, client success managers, and BSS analytics to address billing impacts. 4. Reporting and Analytics Generate reports on key metrics, billing performance, and cloud consumption. Identify performance gaps and alert sales and client success teams. Provide recommendations for improving revenue recognition and operational efficiency. Track concessions, credits, and manual adjustments affecting revenue. 5. System and Data Inputs Manage reconciliation for non-ESP (Enterprise Savings Plan) commercial models like DSW, CFTS, IMS. Conduct post-contract model migration audits for pricing. Analyze and improve E2E workflows, particularly system integrations between pipeline, quotes, orders, BSS, and billing applications. Provide recommendations for system enhancements to resolve process gaps. 6. Collaboration and Optimization Partner with cross-functional teams such as Finance, BSS, Client Success Managers, and Sales to align on billing transformation objectives. Ensure compliance with revenue recognition rules and timelines. Identify gaps in processes and implement improvements to enhance efficiency, accuracy, and scalability. Required Qualifications Education: Bachelor's Degree in a relevant field. Skills & Experience: Strong understanding of cloud consumption and provisioning processes. Proficiency in quoting, entitlement, and billing applications. Excellent analytical, problem-solving, and organizational skills. Strong communication skills with the ability to engage both Cloud and IBM stakeholders. Preferred Qualifications Education: Master's Degree in a relevant field. Skills & Experience: Ability to learn and configure quoting and billing applications. Strong attention to detail and organizational skills.

MIS Specialist / Data Analyst (Central Operations) Location: Delhi About the Role We are looking for an MIS Specialist / Data Analyst to join our Business Intelligence team in Central Operations. You will manage data systems, ensure accuracy, and generate insights to drive data-driven decision-making across leadership, operations, and product teams. This role combines technical expertise with leadership to optimize business functions. Key Responsibilities Data Modeling & Analysis: Execute projects using advanced techniques to uncover insights and optimization opportunities. System Development: Build and maintain reporting systems, dashboards, and performance metrics. Data Integrity: Design and implement processes to ensure data accuracy, validation, and timely availability. Team Leadership: Recruit, train, and mentor analyst-level team members; oversee the quality and accuracy of their work. Stakeholder Communication: Interpret and present analytical findings to leadership, sales, and operations teams. Strategic Planning: Oversee the data request process and anticipate future data solutions for evolving business needs. Mandatory Requirements Education: B.Tech / BCA / MCA from a Tier 1 or Tier 2 college. Experience: Minimum 3+ years in data/BI roles, with at least 6 months leading a team. Technical Skills: Advanced Excel and ETL/BI skills. Ability to write complex SQL queries involving multiple tables and subqueries. Knowledge of data mining, predictive analytics, and multi-source data integration. Analytical Skills: Strong problem-solving, quantitative abilities, and multi-project management. Good to Have Experience with hypothesis testing and designing statistical experiments. Familiarity with data warehouses and tools like Power BI, Google Data Studio, or Tableau. Additional Attributes High level of organization and attention to detail. Excellent communication and persuasion skills. Flexibility to work 6 days a week and extended hours when required. Qualification : B.Tech / BCA / MCA from a Tier 1 or Tier 2 college

Job Description We are looking for an experienced leader with deep experience in supply chain planning solutions to join our Supply Chain IT team. As a Sales and Operations Planning Data Enablement Lead in Supply Chain Planning IT team, you will play a vital role of a seasoned business analyst in designing, implementing, and maintaining data solutions required for successful planning. End-to-end supply chain planning role, with lots of opportunities to make a big impact in Intel's transformation efforts. Identifies business requirements, functional and system specifications that meet business user requirements, maps them to systems capabilities and recommends technical solutions. Designs planning solutions in supply chain by analyzing business requirements, constructing workflow charts and diagrams, studying system capabilities, and writing specifications. Leads teams through all phases from solution development through delivery. Leads system configuration settings and options, plans, and executes unit, integration and acceptance testing, and creates systems specifications. Identifies test scenarios and cases, executes test cases, documents test results, test scripts and provides quality assurance results to the business. Examines current business procedures, system practices and IT modification design and recommends new improved ones. Performs troubleshooting, solves complex bug issues in production systems or applications, and collaborates with subject matter experts on issues. Anticipates complex issues and discusses within and outside of project team to maintain open communication. Serves as a technical and functional lead, manages projects of large size and complexity, performs tasks, and applies expertise in subject area to meet deadlines. Identifies business requirements, functional and system specifications that meet business user requirements, maps them to systems capabilities and recommends technical solutions. Configures system settings and options, plans and executes unit, integration and acceptance testing, and creates systems specifications. Identifies test scenarios and cases, executes test cases, documents test results, test scripts and provides quality assurance results to the business. Examines current business procedures, system practices and IT modification design and recommends new improved ones. Designs new computer programs and systems by analyzing business requirements, constructing workflow charts and diagrams, studying system capabilities and writing specifications. Performs troubleshooting, solves complex bug issues in production systems or applications, and collaborates with subject matter experts on issues. Anticipates complex issues and discusses within and outside of project team to maintain open communication. Serves as a technical lead on a subsystem or small feature(s), manages projects of small to medium size and complexity, performs tasks, and applies expertise in subject area to meet deadlines. Qualifications You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.Minimum Qualifications: The candidate must have a Bachelor's Degree in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field and 7+ years of experience -OR- a Master's Degree in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field and 4+ years of experience -OR- a PhD in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field and 2+ years of experience in Product related roles, with strong experience in data enablement for supply chain planning or sales and operations planning. Demand and supply planning concepts. Data warehousing. IT data planning for Supply Chain. Experience working in master, transactional and parametric data concepts and mapping to requirements. Preferred Qualifications: Previous S4 implementation experience is a strong plus Azure, Databricks, Snowflake, etc. SCP tools like SAP IBP, Blue Yonder, Kinaxis, etc. Inside this Business Group Intel's Information Technology Group (IT) designs, deploys and supports the information technology architecture and hardware/software applications for Intel. This includes the LAN, WAN, telephony, data centers, client PCs, backup and restore, and enterprise applications. IT is also responsible for e-Commerce development, data hosting and delivery of Web content and services. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Qualification : The candidate must have a Bachelor's Degree in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field and 7+ years of experience -OR- a Master's Degree in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field and 4+ years of experience -OR- a PhD in Electrical/Computer Engineering, Computer Science, Information Technology or other Engineering related field

Job Title: Wholesale Portfolio Analyst Location: Gurgaon Job Family: Financial Services Employment Type: Full-Time About CNH Industrial Innovation. Sustainability. Productivity. CNH Industrial is breaking new ground to sustainably advance the noble work of farmers and builders globally. Our products, ranging from alternative power to precision productivity tech, help feed and shelter a growing population. Join a collaborative global team passionate about driving customer success and innovation. Job Purpose As a Wholesale Portfolio Analyst within Wholesale Finance, you will collaborate with Commercial Sales, Retail Sales, Credit, and Operations teams to manage inventory funding (supply chain finance) for local dealers. You will oversee portfolios of local dealers and end users for whole goods and spare parts in the Agricultural & Construction Equipment business. Key Responsibilities Onboard new and existing dealers, ensuring completion of financial documentation and credit requirements. Coordinate with Commercial Sales, Retail Sales, Credit, and Operations for dealer stock audit management. Continuously follow up on account recoveries and implement timely corrective actions. Manage Bank Guarantees including audits and renewals. Support alignment of Wholesale Credit processes with CNH Capital global practices. Collaborate with Capital Retail teams to increase penetration and enable smooth dealer outstanding rotation. Monitor portfolio delinquency regularly. Conduct dealer location visits for critical accounts. Support policy and procedure definition for the India region. Experience Required Minimum 5 years of financial experience, including at least 3 years in Banking, NBFC (supply chain finance, inventory funding, dealer funding), or credit control in industrial organizations. Knowledge of local trade operations and Incoterms. Proficient in Microsoft Office applications. Preferred Qualifications CA or MBA with a university degree in Economics, Finance, or related fields. Dynamic international career opportunities. Inclusive and respectful workplace culture. Flexible work arrangements. Savings & retirement benefits. Tuition reimbursement. Parental leave and adoption assistance. Fertility and family-building support. Employee assistance programs. Charitable contribution matching and volunteer time off. Grow your career at CNH Industrial where innovation meets purpose. Qualification : CA or MBA with a university degree in Economics, Finance, or related fields

Job Title: Business Development Executive Location: Gandhinagar, India Experience: 2 to 4 Years Responsibilities: 1. Data Sourcing and Management: Sourcing Contact Information: Source accurate contact details of decision-makers in the HR and Marketing departments of companies across various industries such as manufacturing/production, garment, property, pharmaceuticals, solar, MLM, pest control, meat, farming, granite & marble, retail, franchise, ecommerce, and distribution. Utilize online platforms such as LinkedIn, Google search, and offline networks to build contact lists. Database Management: Maintain and update client data in the organization s internal database using provided templates. 2. Client Meetings: Research & Preparation: Prepare for client meetings by conducting structured research about target clients to understand their business and IT/Software ecosystem. Sales Meetings: Conduct meetings to: Understand the client s needs and challenges. Position Caret IT Solutions as the best choice for their software/IT needs. Generate business requirements for Odoo/ERP solutions. 3. Sales Proposals: Create Presentations: Prepare tailored presentations for clients based on their specific requirements. Coordinate with Internal Teams: Collaborate with the Business Analyst (BA) and operations team to generate demo sessions and proposals. Sales Conversion & Negotiation: Negotiate mutually beneficial deals with clients while ensuring profitability as per management guidelines. Drive sales and conversions based on client needs. 4. Client Coordination: Client Communication: Professionally communicate with clients through emails, documenting discussions and agreements. Project Coordination: Serve as the liaison between the client and the operations team from the contract signing to the completion of the project, ensuring smooth communication and project delivery. Skills: Lead Generation: Experience in generating leads through B2B bidding portals like Upwork, Fiverr, etc. Client Relationship Management: Ability to develop and maintain strong relationships with current and potential clients. Communication Skills: Strong written and verbal communication skills, along with the ability to build rapport, persuade clients, and negotiate effectively. Sales Skills: Proficient in sales techniques, including telephone and meeting etiquette, questioning, listening, and selling skills. CRM Knowledge: Familiarity with CRM tools and proficiency in Microsoft Word, Excel, and PowerPoint. Technical Knowledge: Knowledge of Odoo/ERP basics. Internet Proficiency: Skilled in internet usage for data sourcing and research. Qualifications Required: Educational Qualification: MBA in Marketing, Business Administration, or a related field. What We Offer: Competitive salary based on experience. Professional development opportunities. A dynamic and supportive team environment. Caret IT Solutions Pvt Ltd is an equal opportunity employer, and we encourage individuals from diverse backgrounds to apply. Qualification : MBA in Marketing, Business Administration, or a related field.

Position: Billing Analyst Location: Gurgaon Department: Finance / Billing Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for a detail-oriented Billing Analyst to oversee end-to-end billing operations and resolve invoice-related issues in a fast-paced, technology-driven environment. The ideal candidate thrives in cross-functional collaboration and has a strong understanding of billing tools and SaaS billing models. Role and Responsibilities: Identify and resolve invoice processing issues, including billing discrepancies and errors. Participate in billing-related projects across multiple functions. Collaborate with Finance, Deal Desk, Sales, IT, and customer teams to ensure timely and accurate invoicing. Manage billing inquiries and direct collectability concerns to Collections and Sales teams. Assist customers in understanding invoices, usage, and plan types. Respond to billing queries and outstanding invoices through email and phone. Work closely with Sales and internal departments to resolve billing challenges. Ensure month-end order invoicing is completed promptly to support period-end reporting. Provide support during financial audits and participate in ad-hoc accounting projects. Assist with month-end, quarter-end, and year-end closing activities. Partner with Revenue Accounting, GL Accounting, Finance, Tax, Legal, and IT teams. Support financial control implementation and contribute to billing system improvements. Handle ad-hoc requests flexibly with a collaborative, team-first approach. Utilize Zuora for day-to-day billing management and subscription operations. Skills and Experience: Minimum 4 years of experience in billing operations, preferably in SaaS companies. Hands-on experience with billing processes and consumption/usage-based billing models. Familiarity with Salesforce, Zuora, NetSuite, or other billing platforms. Experience in implementing or transitioning billing systems and tools. Ability to multitask and prioritize concurrent projects efficiently. Strong verbal and written communication skills.