Engineer And Senior Engineer Customer Support Job in Polyhose

Role:

Customer Support Engineer serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat.
They assist customers with onboarding of a company s product or service and guide clients through usage and updating issues as needed.

KEY PERFORMANCE AREA:

• Good Communication in English, Hindi added advantage.
• Good in MS Office application
• Co-ordination with Production
• PPC
• Logistics
• Raising Order Acknowledgement
• Sending Quotation
• Working on Cost Sheet
• Prepare Costing
• Raise Invoice
• Communication with customer on material readiness and shipment.
• Following up on customer schedule and deliveries.