Senior Business Analyst Job in Porter

Responsibilities

This role requires a person to support initiatives within a business charter & accompanying products by aligning with AM vision, understanding tactical requirements, and executing ideas. A mostly individual contributor (IC) role with guidance support and mentoring, ownership, and high growth opportunities.

- Explore, analyze, and visualize our unique data to provide insight to stakeholders

- Design reports and dashboards to monitor metrics and add value to business

- Identify pain points in existing processes and suggest improvements backed by data

- Use existing / build new frameworks to develop & maintain ETL processes

- Design A/B tests to validate hypotheses and help design better products

- Build models to support tech products, when required

- Overall - help us build an awesome product and provide amazing user experience

Analytics Stack

- Analytics : Python / R / SQL + Excel / PPT, Colab notebooks

- Database : PostgreSQL, Amazon Redshift, DynamoDB, Aerospike

- Warehouse : Amazon Redshift

- ETL : Lots of Python + custom-made

- Business Intelligence / Visualization : Metabase + Python/R libraries (location data) + Dash

- Deployment pipeline : Docker, Jenkins, AWS Lambda

- Collaboration : Git, Dropbox Paper

Business Charter Overview

Spot demand

End-to-end ownership of customer-side initiatives targeting improvement in how we acquire them + how users engage better with our platform + how to maximize retention and reduce churn. Products include lead management + onboarding + referral + loyalty programs + reward and recognition + account management etc.

Spot supply

Analogous charter with similar product line to spot demand but focused on driver-partner initiatives. With special onus on our value proposition of higher utilization and better earning potential delivered at market-best SLA.

Platform products

End-to-end ownership of all platform products which ensure our remaining services on offer are running smoothly and ensure the best experience possible for all parties concerned. Other than core transaction experience (booking, pricing, discovery) responsible for pure-platform products like payments, training, customer care, and ticketing.

New initiatives

Help build processes and mature them into stable systems for newer business initiatives. The initiatives range from Enterprise on demand services to consumer facing house shifting services and financial services to our driver partners. Analytics requirements revolve around experimentation and generating insights for business growth.

Growth

Contribute to growth of our categories and geographies by providing actionable insights to city growth teams. Drive analytics initiatives as part of the Growth team to nurture our partners growth and ensure growth of earnings of our partners from the platform.

Qualification Prerequisites

- Effective analytics experience of 2.5-4 years

- Strong SQL (PostgreSQL would be bonus) background

- Proficient in at least one of Python / R (data analysis toolkit) - Functional Programming bonus

- Experience with analyzing and visualizing multi-dimensional data

- Worked with any of regression, classification, time series modeling techniques on production data

- Communicates well, a team-player, shows an appetite for learning, and hungry to contribute

- Graduate from top tier Indian / Abroad colleges