It Systems Administrator Job in Postman

IT Systems Administrator

Location: Bengaluru

Work Type: Full-Time

About Postman

Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster.

Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners.

The Opportunity

We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones.

This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly.

Key Responsibilities

• Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration.
• Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed.
• Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta).
• Create and maintain knowledge base articles and self-service documentation.
• Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed.
• Design and implement scalable identity and access management (IAM) solutions.
• Ensure SLAs are met in alignment with workload volumes and operational goals.
• Conduct research to identify technical and business solutions and deploy them into production infrastructure.
• Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency.

About You

• 3 5 years of experience with productivity and collaboration tools.
• Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS.
• Experience with ITSM tools such as Jira, ServiceNow, or equivalent.
• Strong troubleshooting skills and ability to conduct in-depth technical research.
• Excellent time management and organizational skills; able to prioritize multiple requests effectively.
• Highly self-motivated, proactive, and capable of working independently.
• Passion for learning and growing within the IT domain.

What We Offer

• Flexible hybrid work model (3 days in-office) with a collaborative team environment.
• Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend.
• Wellness programs, team-building events, and donation-matching initiatives.
• An inclusive, growth-oriented culture where every team member can thrive.

Our Values

• Curiosity: Explore and innovate boldly.
• Transparency: Communicate openly about successes and challenges.
• Focus: Deliver results aligned with Postman s vision.
• Inclusion: Every voice matters.
• Excellence: Strive for the best products and experiences.