Executive - Drug Database job
Detailed Job Description with key expectations from the role:
SKU Manager :End to End ownership of SKU management( Listing, publishing, removing SKUs, Mrp updation, etc)
Customer Satisfaction:To Ensure a seamless experience for customers coming on platform, Train regional SPOCs and stores to follow the process of SKU management.
Customer Communication :To communicate with customers on Call/Chat whenever required to inform possible changes in order in terms of SKU, Resolving issues etc.
Relationship Management :Maintain strong relation with the internal teams, Vendors and publishing SKU/ resolve all sku related issues.
Product :Candidate should be a quick learner, Understand the complete product and tools, Should be able to coordinate with multiple teams like Product, Engineering to deep dive into tech issues and resolve them.
Analytics :Candidate is expected to be good in numbers, Analyze trends and issues with data and make plans to improve/resolve them.
Note: Candidate should be able to work for 6 days in a week(8 hrs/day) and male candidate is preferable.
0 to 1 Years
2 - 4 Hires