Executive - Drug Database Job in Practo Technologies Pvt. Ltd.

Job Description

Detailed Job Description with key expectations from the role:

SKU Manager :End to End ownership of SKU management( Listing, publishing, removing SKUs, Mrp updation, etc)

Customer Satisfaction:To Ensure a seamless experience for customers coming on platform, Train regional SPOCs and stores to follow the process of SKU management.

Customer Communication :To communicate with customers on Call/Chat whenever required to inform possible changes in order in terms of SKU, Resolving issues etc.

Relationship Management :Maintain strong relation with the internal teams, Vendors and publishing SKU/ resolve all sku related issues.

Product :Candidate should be a quick learner, Understand the complete product and tools, Should be able to coordinate with multiple teams like Product, Engineering to deep dive into tech issues and resolve them.

Analytics :Candidate is expected to be good in numbers, Analyze trends and issues with data and make plans to improve/resolve them.

Note: Candidate should be able to work for 6 days in a week(8 hrs/day) and male candidate is preferable.