Implementation Specialist Job in Practo Technologies Pvt. Ltd.

Whatif, instead of a job, you had a mission? A mission to create the future of healthcare alongside a team of brilliant, passionate people, on a canvas that touches billions of consumers around the world?

Itswhatwe do at Practo.

Practo is at the intersection of health and technology. We build products and solutions that impact one of humanitys most personal aspects health.

Apart from being deeply personal, healthcare is also immensely emotional for all stakeholders. Whether it is our doctor community, the patients or their respective families. Further, this is an industry that is evolving rapidly while at the same time has considerable regulation.

Are you passionate about making an impact in Healthcare? Do you have the ability to think from first principles & solve complex problems? Would you rate high on entrepreneurial streak with amazing hustling capabilities? Do you have an instinctive ability to proactively collaborate and work with a lot of different teams and individuals?

We are looking for an Implementation Specialist who has substantial experience in the hospital HMS domain, and deep understanding of a hospitals business processes & evaluates processes at a Hospital/Corporate to facilitate the smooth implementation of Insta HMS

Your responsibilities will include:

1. Configuration of the server and certificate creation with the help of IT staff.

2. Creation of training schema and live schema with the help of IT staff.

3. Managing customer engagement.

4.Team working with Project Managers/Consultants and technical staff (IT team, Customisation team, Development team, Sales Team).

5. Provide Customer training.

6. Explaining master data to customers and collecting the required data.

7. Deals with data validation and uploading.

8. Responsible for parallel run and sign off for Go live.

9. Implementing the product and providing post go live technical support for certain period of time.

10. Receives final sign off from customer.

11. To virtually introduce the customer to the central support team and handing over all the documents of the customer to the central support team.

12.They also conduct review training for any new staff.

13. Substantial travel to meet directly with clients and implement the product.