Telecaller Job in Professional Utilities

Job Description: The key responsibilities are to understand Client requirements and suggest suitable solutions through our services, maintain a good relationship with the Clients and build the existing database. Responsibilities: Regular follow up on leads. Understand Client requirements and suggest suitable solutions through our services. Responsible for handling inbound calls and regular follow up on leads assigned. Address all the issues / grievances of customers and provide the right customer experience. Carrying out market research. Maintain daily, weekly and monthly reports. Coordination with the team. Skill and Competencies Required: Business Knowledge Process Knowledge Wellness Product Knowledge Customer Orientation Language skills English / Regional language Telemarketing / Selling Skills Basic computer skills MS Excel, Word Behavioural: Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Ability to manage stress Willingness to learn