Spare Parts Manager Crushing & Screening Job in Proman Infrastructure Services

Spare Parts Manager Crushing & Screening

Location: Bangalore

Experience: Minimum 5 years in the crusher industry

Industry Type: Engineering & Construction

Education: BE / Diploma in Mechanical Engineering

Role Category: After-Sales Service & Repair

Job Description

We are seeking a skilled and dynamic Spare Parts Manager with strong domain expertise in the Crushing & Screening industry. The ideal candidate will be responsible for managing spare parts sales, product support, customer service, and warehouse coordination, ensuring smooth after-sales operations and customer satisfaction.

Key Responsibilities

• Drive sales of spare parts specifically for crushing and screening equipment.
• Understand technical specifications and customer requirements to offer the right parts solutions.
• Coordinate service repairs and timely delivery of parts in collaboration with internal teams.
• Conduct regular visits to existing and prospective customers to identify and convert sales opportunities.
• Respond promptly to customer feedback and parts inquiries, ensuring a high level of customer satisfaction.
• Monitor and follow up on payment collections in alignment with sales and delivery commitments.
• Collaborate with service teams to fulfill customer requirements efficiently.
• Build and maintain strong relationships with customers and internal stakeholders.

Required Skills & Experience

• Strong technical knowledge of crushing and heavy equipment parts.
• Proven track record in spare parts sales and after-sales support within the crushing industry.
• Proficient in MS Office, ERP systems, and sales reporting tools.
• Excellent communication skills in English, Hindi, and at least one regional language.
• Good mechanical aptitude and ability to understand equipment diagrams and parts manuals.
• Willingness to travel extensively across India to support business growth.
• Ability to lead, guide, and mentor service and internal sales teams.

Preferred Candidate

• Self-motivated and target-driven with a customer-first approach.
• Strong negotiation, relationship management, and problem-solving skills.
• Organized and proactive in managing multiple priorities and customer expectations.