Cec Officer - Outbound - Credit Card Job in Qween

We have an opening for aCEC Officer Outbound - Credit Cards as Assitant Manager, with a leading Bank in the Indian Private SectorThane, with an experience of a minimum of6 months.

Job Role

• Calling customers for various service and sales related campaigns related to Credit Cards
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
• Cross-selling of various bank products
• Attaining Targets on sales conversions and cross-selling
• Ensure customer delight _x009d_ and consistent service experience, including timely resolution of customer queries/issues

Job Description

• Graduate
• At least 1-2 years experience with 6 months which should be in customer service role - Understanding of call center industry an advantage
• Excellent communication skills Verbal & Written
• Flair for Sales
• Flexible to get scattered 8 Week Offs in a month with a 9hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
• Laptop, mobile Nokia phone to receive calls, paying WiFI monthly will be provided, secluded noise-free corner without disturbance or family members moving back and forth needs to be available.
• Compensation same as WFO
• Proof of residence formal address proof in the candidates name or his/ her parent's name since RCU is mandatory.