Bde / Tellecaller / Call Center Job in Raffles Educity Theme
Bde / Tellecaller / Call Center
Raffles Educity Theme
4+ weeks ago
- Chandigarh, Chandigarh
- Not Disclosed
- Full-time
Job Summary
Qualification : Graduation
Function/Department : Customer Service
Division : Mohali
Job Purpose:
The primary responsibility of the job holder is to make outbound calls and receive inbound calls, with the twin objective of providing support or information enquiries from consumers and tele-marketing to ensure the target number of walk-ins are achieved
Key Accountabilities :
The position is responsible for:
- Achieving the target number of walk-ins per month
- Resolving customer queries and problems satisfactorily
- Escalate cases required intervention from Head Call Centre
- Customer Relationship Management
- English speaking, Punjabi or Hindi
- Immigration service industry
- BPO Service industry
Qualification : Graduation
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