Executive Filling Job in Raffles Educity Theme

Function/Department : Operations

Division : Branch Office

Job Purpose:

The position is responsible for implementing the processes necessary for ensuring the files of students are submitted with accuracy and within the stipulated timelines and the files lodging targets are achieved

Key Accountabilities :

The position is responsible for:

• Accuracy of data and documents submitted
• Timely Fees payment
• Timely GIC payment
• Timely medical appointments
• Timely submission of files

Other Tasks & Activities :

The Tasks & Activities performed by the position holder to achieve assigned accountabilities are as follows:

• Collate on daily basis the files allocated by the Filing Manager
• Arranging the necessary documents required to complete the file (GIC Account opening documents,
• Regular follow up with the students to ensure payment of fees by the students by the stipulated timeframe / deadline (shared responsibility with Counsellor)
• Co-ordinate with the Counsellor for cases where fees fees is pending for more than
• Co-ordinate with the students to Ensure timely and accurate availability of documents and information (required by Manager Filing for issue of swift copy / telegraphic transfer receipts / Fees receipts, confirmation or letter of acceptance are issued by the Admitting college or University
• Co-ordinate and follow up with students to ensure timely GIC payment by the student (shared responsibility with ten counsellor)
• Manage the medical appointments of the students and follow up with students to ensure timely completion of medicals for students
• Handing of checklist to students and explaining the same to students in details (checklist of documents required for Filling)
• Daily collation and reporting of the pending documents status
• Co-ordinate and follow up with the students for timely sign off by students of their complete files
• Daily collation and reporting of file lodging status with the Filing Manager
• To ensure 100% accuracy in the information provided in the Main Application Forms and validation of the same
• Daily, Weekly, Monthly Reporting of filing data

• English speaking, Punjabi or Hindi
• Knowledge of filing process in Immigration service industry

Key Competencies required for the Position:

Key Knowledge &/or Skills required to achieve expected results in this position.

Behavioural:

(5 most Critical Competencies Refer List of Competencies for detailed explanation of each)

• Detail Orientation
• Process Orientation
• Written and Oral Communication skills

Functional :

• MS Excel
• MIS Reporting
• Knowledge of filing process and documentation
• Knowledge of Immigration process