Customer Service Specialist. Job in Randstad India Private Limited
Customer Service Specialist.
Randstad India Private Limited
4+ weeks ago
- Navi Mumbai, Thane, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Responsibilities
Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.
Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio. ...Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions.
Maintain service levels according to business prioritization.
Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions.
Qualifications
Required a bachelor s degree.
3 years to 6 years of working experience in similar roles
Preferred Skills
Problem solving and communication skills
Customer Service and business process acumenshow more
Execute the order entry process and manage the order fulfillment process for a designated business or group of businesses and customers, handling priority and foundational customers with a high degree of complexity.
Maintain a thorough knowledge of the company's products, applications, and service offerings within the assigned business portfolio. ...Strengthen customer intimacy by developing solid relationships, understanding customer needs, and gathering market intelligence.
Coordinate activities at assigned customer accounts, proactively address issues, and implement solutions.
Maintain service levels according to business prioritization.
Differentiate between customer requirements and the company's capabilities, choosing the best and most cost-effective solutions.
Qualifications
Required a bachelor s degree.
3 years to 6 years of working experience in similar roles
Preferred Skills
Problem solving and communication skills
Customer Service and business process acumenshow more
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