Solution Engineer (sales) Job in Rapidops

Job Title: Solution Engineer (Sales)

Location: Ahmedabad, India

Job Type: Full-time

About the Role:

As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth.

Key Responsibilities:

Technical Pre-Sales Support:

• Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition.

Solution Design & Architecture:

• Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs.

Proof-of-Concept Management:

• Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process.

Technical Liaison:

• Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs.

RFP/RFI Responses:

• Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements.

Relationship Building:

• Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives.

Knowledge Sharing & Enablement:

• Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively.

Continuous Improvement:

• Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies.

Qualifications:

Education & Experience:

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry.

Technical Expertise:

• Strong understanding of web technologies, APIs, data integrations, and cloud computing.
• Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable.

Communication & Presentation Skills:

• Exceptional ability to simplify complex technical concepts for non-technical stakeholders.
• Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations.

Problem-Solving & Analytical Thinking:

• Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries.

Team Player:

• Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey.

Adaptability & Drive:

• Self-motivated, highly organized, and able to thrive in a fast-paced environment.
• Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives.

Why Join Rapidops?

• Career Growth: Join a fast-growing company with opportunities for personal and professional development.
• Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients.
• Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment.
• Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges.

If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact!