Sr Manager, Client Solutions Job in Rayden Interactive

You will Supervise and manage a team of approximately Analysts ~80-100 Analysts/ Senior Analysts Collaborate with Phreesia teams, including Support, Account Management, Product Management and Sales, and Leadership to address client and internal issues Maintain complete understanding of contract deliverables to ensure projects are delivered on time and within budget Work with Analysts, Associates, Consultants, and Managers to develop & refine implementation tools and processes Perform gap analysis to identify implementation issues and consult on options to address issues Support go-live activities, observing results, refining and driving continuous delivery improvement Maintain an understanding of how the application is used and configured Help strategize and achieve bookings/ upsell targets to the team. You have: Bachelor s degree required, Master preferred 15+ years of experience 5 to 7 years of people leading experience into client facing roles / leading PM, Consulting, and/or Implementation teams, ideally working for a healthcare technology vendor or SaaS based organization. Healthcare background preferred Previous management experience required Ability to drive results and hold internal stakeholders accountable Superior leadership, influence, communication, interpersonal, written, and telephone skills Ability to work with your peers to understand a client s needs and develop custom solutions Ability to prioritize multiple demands in a fast-paced and dynamic environment Skilled at anticipating and solving problems Experience implementing a SAAS Solution preferred Strong analytic and quantitative skills Incredibly organized, disciplined, and process-oriented